Melloy Chevrolet - Service Center

Took my truck in for service and they had it for over 3 months. They claimed it was because GM would not send the parts but apparently GM did not get any requests for the parts until I started filling comp months. They claimed it was because GM would not send the parts but apparently GM did not get any requests for the parts until I started filling complaints with GM. Second time they had the truck for over a week and told me three different lies on why my truck was not ready. Come to fined out the diesel mechanic was out and they couldn’t do anything without him. After the issues with the truck and the horrible dealerships that GM has I will never buy another GM product again. More

These trucks will go into "limp mode" if DEF runs out. Gotta love how the EPA will screw Americans for the "environment", but I digress. I called Melloy Chevrolet of Los Lunas and asked to be wait-list Gotta love how the EPA will screw Americans for the "environment", but I digress. I called Melloy Chevrolet of Los Lunas and asked to be wait-listed to have my 2023 Duramax 1500 reviewed for a necessary SW update for DEF level not updating before going on a 1100 drive to another state. The person on the phone made every excuse to not allow me to drop it off a week before I left to have the SW updated. They acknowledged that there was a factory recommended update but they could not allow me to drop off the truck because everyone else was scheduled and there was never any time for diesel work. Everyone in the state was backed up 2 to 3 weeks. I called a different Chevy dealership. They let me drop it off and called me two days later that the issue was corrected and that there was no charge to me. They wished me a safe trip. Melloy is just the new name for the Brad Francis dealership that took lots of loans of federal COVID loans out for employees they didn't have under multiple business names. Same businesses and same bad service. I should have known better when I called. More