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Medina Auto Mall

Medina, OH

3.0
209 Reviews

3205 Medina Road

Medina, OH

44256

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Showing 209 reviews

April 06, 2022

I would recommend Medina Auto Mall to anyone local & or online looking to buy a vehicle. I live out of state & purchased my 2019 Mustang Bullitt online with Medina Auto Mall. I worked with Renee, who was a More

by brandiestanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 26, 2022

I worked with Renee Serino on getting a used Dodge Ram. My case was difficult because I wanted something newer, low miles and I had a trade that I was upside down in. Renee and the dealership went More

by Pete Kolomichuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TRAVIS STYERS
March 26, 2022

This place plasters deals for 5k over kbb value on trade ins. You drive all the way down there for them to offer 40% of kbb value with no incentive. Wouldn't waste a trip. They are overcharging for cars and More

by Arcadian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Kash
Mar 26, 2022 -

Medina Auto Mall responded

Arcadian, every program we offer and advertise is true. Many can not be combined with other offers. We'd like to learn more about your experience. Please reach out to Peter Saa (330)723-3291 for an oppurtunity to assist.

March 26, 2022

The dealership was able to accomplish what is most important to me which is make the transaction time go quickly. Time is definitely the hardest thing to find with my schedule and they made everything More

by rockwell951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENEE SERINO
March 25, 2022

I worked with Renee. Honestly I believe she can sell cars in her sleep. For her it's not about the sale but customer service. This is our 2nd vehicle with her. She kno More

by vahnumber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUSTIN SOUEIDI
March 22, 2022

great to deal with could use a bigger lot very good selection second vehicle leased from them More

by bigrickrog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENEE SERINO
March 10, 2022

I can’t say enough great words for Gio Izzi and this dealership. We bought a 2014 Jeep Wrangler golden dragon through Gio Izzi. He by far is the best salesperson ever. His patience with helping my grand More

by lauralombardo56
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GIOVANNI "Gio" IZZO, JEFF SOUKUP
Mar 08, 2022 -

Medina Auto Mall responded

lauralombardo56, thank you for the 5 star rating!

Mar 10, 2022 -

lauralombardo56 responded

Unfortunately this last comment I have to write will be quite disappointing. After 2 months of purchase and notifying the dealership of an oil leak, I cannot recommend this dealership. The first time I noticed it , I took the car back and they said it was fixed. I did ask about oil leaks prior to purchase and was told the car did not have one and the service dept. would have seen and fixed it. I returned it a second time and was told it was fixed. There is too much dishonesty within the service department which filters all the way through sales. I have a certified mechanic that has identified $2000 worth of issues that were there before I bought. A major oil leak and an exhaust system that had missing and rigged parts. So buyer beware of this dealership in used cars and take your service needs elsewhere

March 07, 2022

Detail folks left a mess in car other services were professional this is my second car I’ve bought More

by oakeybowyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENEE SERINO
Mar 08, 2022 -

Medina Auto Mall responded

oakeybowyer, I'm sorry we did not achieve a 5 star review. Thank you for bringing this issue to our attention. Please reach out to Peter Saa (330)723-3291 for an oppurtunity to assist.

March 05, 2022

Justin helped me get into a new car the same day, thanks to Renee leading me to him. They were both great! Justin is an salesman with top notch customer service, but an even better guy. Highly recommend! More

by dylankidd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI
Mar 08, 2022 -

Medina Auto Mall responded

dylankidd, thank you for the review!

February 26, 2022

Best banking options, best customer service, best knowledge and advice, best prices in Ohio. Only room for improvement was the accounting team made me wait an hour before seeing me even though it was More

by wjoe777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GIOVANNI "Gio" IZZO
Mar 08, 2022 -

Medina Auto Mall responded

wjoe77, thank you for the review!

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