Medina Auto Mall
Medina, OH
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I appreciate a dealership that will talk numbers over the phone, especially since we live 2 hours away. I worked with Ryan most of the week over phone and text and we settled on some numbers that my wife and phone, especially since we live 2 hours away. I worked with Ryan most of the week over phone and text and we settled on some numbers that my wife and I were comfortable with. We went up on a Saturday, test drove the truck, signed paperwork and were heading home in a little over an hour. More
Came in late on a Friday after 4pm to look at CT5v told the salesperson Aubrey I had about 30 minutes to take a quick drive but only had 30 minutes. She worked extremely fast and I drove the car, had a br the salesperson Aubrey I had about 30 minutes to take a quick drive but only had 30 minutes. She worked extremely fast and I drove the car, had a brief discussion and I left. We were able to discuss a deal through text and quickly agreed. I came in Monday and picked up the vehicle. I bet total time for the 2 visits was 90 minutes. Overall a great experience More
The salesman Justin was awesome. He found the exact car we wanted and kept us informed. He was wonderful in explaining everything to us about the car as well. Would highly recommend He found the exact car we wanted and kept us informed. He was wonderful in explaining everything to us about the car as well. Would highly recommend Medina Auto Mall! More
October 13th I requested to see a few trucks that were listed. What a pathetic excuse for auto dealership, more like a con artist convention. I set up an appointment on a Saturday for a time I could be th listed. What a pathetic excuse for auto dealership, more like a con artist convention. I set up an appointment on a Saturday for a time I could be there 9am Yet the truck I requested wasn’t ready, the salesman wasn’t there. Waiting, walking around looking everything priced like new yet used. So finally a so called salesman gets the keys to what I thought was the trucks I wanted to see. Was I mistaken. Nothing what the advertisement said NOTHINg! Then they bring out 2 keys one going to a truck that is filthy has 918 miles (so called runner). Ok let us see the other. Push the panic button or lock button nothing, no sound. Hundred trucks no sound. Ok where are the trucks I requested to see. You test this one. After all said done I drove it home after the agreement it just doesn’t feel right. I got railroaded paying for a new truck that isn’t new. Sale price ended up higher, then advertised and nothing advertised was true. Lawyering up. I will be posting this every week. Talking to the financial institution they go through offering a little incentive yet you will pay more. Don’t trust this garbage excuse for a dealership. More
I could not be more pleased with the kindness and service I received from everyone at Medina Auto Mart. My salesman, Donnie was efficient and personable. Thank you for a wonderful experience. I received from everyone at Medina Auto Mart. My salesman, Donnie was efficient and personable. Thank you for a wonderful experience. More
My sales person Haley Wheeler did a great job. The whole experience was very smooth, no high pressure sales. I’m very pleased with the experience and I would recommend the dealership. The whole experience was very smooth, no high pressure sales. I’m very pleased with the experience and I would recommend the dealership. More
My 5 star rating is SOLEY based on the young salesman Brandon!! He answered my questions, and heard my needs. He didn't insert his own desires, NOT ONE TIME! I didn't feel "sold" or cheated on single tim Brandon!! He answered my questions, and heard my needs. He didn't insert his own desires, NOT ONE TIME! I didn't feel "sold" or cheated on single time. Even when things weren't as promised he was open, honest and helpful! I wanted to walk away from the deal, but his truthfulness made me stay. The car so far is solid, and I drove it 600 miles immediately after I purchased. I'd buy another car from there based off my current experience. More
I purchased my vehicle from Medina Auto Mall in Medina, Ohio, and I have to say — I usually hate everything about buying a new car. But my experience here completely changed that. My sales representative, Ohio, and I have to say — I usually hate everything about buying a new car. But my experience here completely changed that. My sales representative, Ryan O’Callaghan, made the entire process easy, transparent, and comfortable. I never once felt pressured or like I was being taken advantage of. Ryan even took time out of his day off, while working on a home project, to call and go over a few details before my vehicle pickup. That level of dedication really stood out. I’ll 100% recommend Medina Auto Mall, and especially Ryan O’Callaghan, to anyone looking for a great car-buying experience. More
I just recently bought a Jeep from Medina Auto Mall and our salesperson was very friendly and accommodating. The atmosphere inside the dealership is positive and upbeat. I think Medina AUTO MALL has so our salesperson was very friendly and accommodating. The atmosphere inside the dealership is positive and upbeat. I think Medina AUTO MALL has some of best discounts and wife range of inventory in town. You can't go wrong buying a new car here. I highly recommend this dealership! More

