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Med Center Mazda - Service Center

Pelham, AL

4.6
1,898 Reviews

1,898 Reviews of Med Center Mazda - Service Center

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March 27, 2025

They did a professional job. As for interpersonal relationships, they were also professional.. Thanks so much. More

by raulemilioflamesgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Excellent fast service as always. I missed the bottle water I always grab from the fridge , but having a kureg was great. I really like the video that shows everything on the car duri More

by catmomtracy
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
March 26, 2025

Consistently great service. Really appreciate the care that is given to customers. I have received consistently great service. I really appreciate the care that is given to cust More

by lauren.morina
Recommend Dealer
Yes
March 26, 2025

The maintenance department was very helpful and organized. I was kept informed of the status of my job. More

by EDWINHBULLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
March 22, 2025

Professional and efficient service work. Everything worked out well. In and out quicker than expected More

by jrpitard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Aldridge
March 22, 2025

They always see me on time (which is important to me) and make me feel like a valued customer. More

by whkennedy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Very polite ,didn't have to wait long Im very happy with the service.thank you More

by rothdaffodil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Med center Mazda always has great customer service and this particular time they went above and beyond . More

by Connieatthelake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Victory, Barry Burns
March 21, 2025

Service department was excellent. Great personnel and atmosphere. Much better than the sales experience. Thanks More

by JEFFERYMCCAY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
March 21, 2025

Did not reset service light. now I have service due message on and will have to make another trip to dealership. More

by mspeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Mar 25, 2025 -

Med Center Mazda responded

Hi there, We sincerely apologize for the inconvenience caused by the service light not being reset. Your time is valuable, and we understand how frustrating it must be to make an extra trip. Please reach out to our GM, Chris Martin, at cmartin@medcentermazda.com, and we will make sure to resolve this issue promptly at your earliest convenience. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

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