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Med Center Mazda - Service Center

Pelham, AL

4.6
1,898 Reviews

1,898 Reviews of Med Center Mazda - Service Center

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April 12, 2025

Everything was great! Thank you so much for the nice experience. It was quick and easy. More

by etc041112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
April 11, 2025

Everyone was professional and very nice. I will definitely use them again if the need arises. More

by Kellie Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
April 10, 2025

Quick, friendly, professional. I love the video inspections, the lounge and the helpfulness of the employees at Med Center Mazda. More

by reneecourtland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
April 10, 2025

I love this dealership! The employees take time to listen to my concerns & answer my questions. This is especially important for me as a female. The esthetics are really nic More

by fgraves1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
April 08, 2025

Always a great help. I get all my services done here. Great people they get in and out quickly. More

by tmparts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
April 08, 2025

Very clean and comfortable waiting area. Staff is very friendly and knowledgeable. Repair was completed in a timely manner. More

by Pamela Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Blackwell
April 04, 2025

I was dreading the oil change and tire rotation… I get there at 7AM and leave at 3Pm Not true I was at out by 10AM. It was great! Got to see new inventory- drink some water and get the weather.. You have More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Great service. .....better this time....Service provided timely and completed as stated upon reservation ...thank you James Hobbs More

by BIBLENHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The service was very good, the only thing is that in other countries when you take your car to the service the car wash is included. That would be great. More

by oteroaries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
March 28, 2025

Usually the service is really good. However, it took them 3 hours to do an oil change and tire rotation. Then, upon leaving the dealership, my tire pressure warning light came on. Turns More

by WINSLETT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Mar 31, 2025 -

Med Center Mazda responded

Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait time and the issue with your tire pressure after your service. Please know this is not the level of service we strive to provide, and we understand how frustrating this experience must have been. We appreciate your loyalty and want to make things right. At a time that works best, email our GM, Chris Martin, at cmartin@medcentermazda.com, so we can address this directly and ensure your next visit meets the high standards you’ve come to expect from us. Your feedback helps us improve, and we hope to have the opportunity to restore your confidence in our service.

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