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Med Center Mazda - Service Center

Pelham, AL

4.7
1,719 Reviews

1,719 Reviews of Med Center Mazda - Service Center

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October 26, 2024

DJ got us in and out quickly. We needed a battery and he got us back on the road. Great price also Thanks More

by tmparts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
October 26, 2024

I had them replace a HID bulb for headlights. When I left on Thursday 24th and got on the road it wasn’t working. I called the next day and left a message and I still haven’t heard anything. It’s More

by rkmcniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Med Center Mazda responded

Hi there, We have received your other review and apologize for your experience with our service department. If there’s anything we can still do to assist or address your concerns, please reach out to us directly, so we can try and make things right. Thank you again for your feedback.

October 25, 2024

Facility is well maintained, client comfort provided. Prompt service with great use of technology to showcase technician. More

by RFERGUSON008
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Will was great! Excellent salesman, very personable. Loved my experience at Mazda and I think you have a Mazda customer for life. More

by jbrown21398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Great experience from beginning to end of purchase. The staff was excellent to work with on the purchase More

by accabins
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

James has walked me thru maintenance of my 2016 CX 3 after my husband of 51 years died. I was anxious about car maintenance so he kindly explained all work needed. He was very conscious of my financial More

by Cardiacate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The center itself is excellent. The staff is professional but friendly and the facilities are immaculately clean. For the second time however, the online scheduling failed to work f More

by burear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

This dealership is one of the best from the moment I stepped in looking for my new car I received the best service from Ruben who listened to all I was looking for in a car and the service to maintain t More

by noblarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

We've always had an enjoyable experience any time that we've had any interaction with this dealer or body shop More

by asmith53499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

AService writer and Technicians Always professional and provide great feedback with video inspection of my car. More

by cjseals71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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