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Med Center Mazda - Service Center

Pelham, AL

4.7
1,719 Reviews

1,719 Reviews of Med Center Mazda - Service Center

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November 04, 2024

Thanks for the great work. Very helpful and very pleased with the work you’ve done on my car. More

by ADSOUTH103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

Exceptional customer service! Exceptional repair work on my vehicle! Professional shop from top to bottom. I would recommend to friends and family… More

by srochell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby
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November 03, 2024

Thank you for being quick and accurate. I was in a hurry due to carpool and they were easy to work with. More

by harisha75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2024

Did use the dealership. However, I used the collision center. They were awesome, personable, and timely! More

by sherman6
Recommend Dealer
Yes
Employees Worked With
Don't recall names.
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November 01, 2024

got a good video of the vehicle inspection. work performed promptly. great service experience. will return for future service. More

by boydfillippe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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October 31, 2024

I was impressed! Tyler, thank you for the video and your attention to the small details. More

by Shewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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October 29, 2024

Very thorough service. Loved the fact that I received a video of the inspection. Clean waiting room, and I wasn't there as long as I expected to be. More

by djbyrd239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2024

Everyone, I have encountered, at Med Center Mazda is helpful, accommodating and does everything possible to give you the best service experience. All of the work done on my Mazda has been excellent, and More

by moglwillett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia in the check out/office is always so helpful
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Oct 30, 2024 -

Med Center Mazda responded

Thank you! We're thrilled to hear about your positive experiences with our team and the service provided. Your loyalty means a lot to us, and we're glad we can help keep your Mazda in top shape. We look forward to seeing you again soon!

October 29, 2024

Super fast service the day I went in doing a the day . Just the issue with my dashboard wasn’t resolved still. More

by alb4ever05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Med Center Mazda responded

Hi there, Thank you for your feedback. We’re glad to hear that you experienced quick service during your visit, but we’re sorry that the dashboard issue wasn’t fully resolved. Your satisfaction is important to us, and we’d like to make sure this gets taken care of for you. Please reach out our General Manager, Chris Martin, at cmartin@medcentermazda.com, and we’ll be happy to set up a time to re-evaluate the issue and ensure it’s properly addressed. Thank you for giving us the opportunity to make this right.

October 27, 2024

Efficient, courtesy, friendly, clean, patient, love the video it let's me what going on. They ease your mind . More

by cglewis251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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