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Med Center Mazda - Service Center
Pelham, AL
1,876 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,876 Reviews of Med Center Mazda - Service Center
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May 02, 2025
I have serious concerns after having had my car serviced one week earlier and being told that there were no service issues other than my tire wear. When I brought the car back the next week, I was told I n one week earlier and being told that there were no service issues other than my tire wear. When I brought the car back the next week, I was told I need brakes and other service items needed to be repaired. The discrepancy between the two inspection reports causes me considerable doubts as to the reliability. More
by Debra
Verified CustomerMay 02, 2025
Great Customer Services The customer service experience was exceptional, marked by friendly and attentive staff who went above and beyond to address my needs. They were prompt in responding to my inquiries was exceptional, marked by friendly and attentive staff who went above and beyond to address my needs. They were prompt in responding to my inquiries and took the time to ensure that all my questions were answered thoroughly. Their positive attitude and willingness to assist created a welcoming atmosphere that made my interaction truly enjoyable. More
by Marcusj.leonard
Employees Worked With
Tyler Alldredge
May 02, 2025
Was my first experience here, but was very well pleased with the professional service there. with the professional service there. More
by rodneywillif0rd
May 01, 2025
Honestly, I've never been to a dealership service department where no one comes out to help you. Every other service department has someone that actually comes out to introduce themselves and ask how department where no one comes out to help you. Every other service department has someone that actually comes out to introduce themselves and ask how they can help you. This is the second time I've been there and it was the same. I walked into the office and had to go up to somebody. One guy was just snacking on a bag of chips. I know you guys are extremely busy and it is unpredictable how long some things take. I was there for something extremely simple. I had an appointment at 9 and car sat in service line for 30 minutes. More
by jdbackus1
Employees Worked With
Someone in the service department.
April 30, 2025
Nice, trustworthy I trust what they tell me about what my car needs Friendly atmosphere car needs Friendly atmosphere More
by TERRIEWATTS
April 29, 2025
Best collision center I’ve experienced in my nearly 70 years. Knowledgeable and friendly staff, good work and clean suv when I picked it up. Would use again if ever the need arises again. years. Knowledgeable and friendly staff, good work and clean suv when I picked it up. Would use again if ever the need arises again. More
by DEE.RDB
April 28, 2025
Wait was too long but the service was good. I waited over two hours for an oil change that was a scheduled event. I waited over two hours for an oil change that was a scheduled event. More
by Mollymphoto
