Back

Med Center Mazda - Service Center

Pelham, AL

4.6
1,921 Reviews

1,921 Reviews of Med Center Mazda - Service Center

Sort by
June 18, 2025

Friendly folks, nice waiting area (with snacks and drinks) professional service. What’s not to like? More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Always helpful And pleasant. Driver that took me home was wonderful That is all I have More

by jhies
Recommend Dealer
Yes
June 18, 2025

Service was quite fast and painless. Nothing extra but what needed to be done. Thank you More

by delerhoja1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I received the video after I checked out. The video stated recommended repairs. Horrible service More

by renaewash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Med Center Mazda responded

Hi there, Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be to receive recommended repair information after you've already checked out. That’s not the level of service we aim to provide. We’d appreciate the opportunity to look into what happened and make it right. Please reach out to our GM, Chris Martin, at cmartin@medcentermazda.com, so we can better understand the situation and work toward a resolution. Your satisfaction is important to us, and we’re committed to improving based on your input.

June 17, 2025

I was provided good service. There was some slight confusion but they worked to clarify the situation. More

by jlock2727
Recommend Dealer
Yes
Employees Worked With
DJ & Cashier
June 16, 2025

I recently had a less than perfect experience that would have been avoided had my service advisor listened and communicated with the mechanic working on my Miata. The AC had started blowing hot and I r More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Victory
June 16, 2025

Easy to make an appointment. Easy drop off with minimal wait time. That’s why they e been my go to for my last two cars. More

by accompton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Always great service at the dealership! In and out as fast as possible! Great staff. More

by smithlouis960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Great dealership, we recommend to anyone looking for a great car new or used. Sales and service top notch ! More

by twiggy1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Excellent service from driving in til leaving. Trust them completely & feel they care about my car and how best to help me keep it running safely ???????? More

by Cardiacate
Recommend Dealer
Yes