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Med Center Mazda - Service Center

Pelham, AL

4.7
1,876 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,876 Reviews of Med Center Mazda - Service Center

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May 14, 2025

The Service department at Med Center Mazda fixed an oil leak on my 2023 Mazda CX-5. I initially had the car at another Mazda dealership in Tuscaloosa and they exacerbated my oil leak instead of fixing it. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 13, 2025

They were very communicative and let me know about the extended wait before I arrived. I appreciated the heads up. More

by abbagail.holland
Recommend Dealer
Yes
Employees Worked With
Tyler Alldredge
May 11, 2025

Service was quick! I always enjoy my maintenance appointments lol Service was really quick and waiting wasn't too bad in the lobby More

by kahliahlong
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
May 11, 2025

Service was quick! I always enjoy my maintenance appointments lol Service was really quick and waiting wasn't too bad in the lobby More

by kahliahlong
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
May 09, 2025

The service dept was efficient and helpful. The video assessment and ability to select what add-ons to do from the waiting room is next level. More

by THULSEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Med Center Mazda has always given me great service. They are prompt, great service technicians and fair pricing. More

by RUDOLPHMAJOR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ
May 05, 2025

This was such an easy process! Everyone is so professional. We are so happy with everything. More

by lindsaydraney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billu Maisel
May 05, 2025

Wish they would have done a more through exam of my car since now my car shakes when I push the brakes and it didn't do this before. More

by Mathompson83
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
May 07, 2025 -

Med Center Mazda responded

Hi there, Thank you for bringing this to our attention. We're truly sorry to hear about your experience and that you're now noticing a shaking issue when braking. That’s definitely not the level of service we aim to provide, and we'd like the opportunity to make this right. Please reach out to Todd Stratton at tstratton@medcentermazda.com, so we can schedule a follow-up inspection and address any concerns you have. Your satisfaction and safety are very important to us.

More
May 03, 2025

They completed the requested work satisfactorily as well as resolved a recall issue. Nice clean waiting area More

by Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Victory
May 02, 2025

Arrived for 9:15 appt, explained what I wanted done, answered my questions and was given an approximate time car would be done. Service was completed around the time given. Check out was easy. Satisf More

by PRICER21300
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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