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Med Center Mazda - Service Center
Pelham, AL
1,794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,794 Reviews of Med Center Mazda - Service Center
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February 15, 2025
They worked very hard to make sure I was completely satisfied. Kept on contact about the status of my truck and when it would be ready. satisfied. Kept on contact about the status of my truck and when it would be ready. More
by jreedy13
Verified Customer
February 14, 2025
Outstanding Dealership! I have purchased 11 new and pre-owned vehicles from this dealership and they have exceeded my expectations every single time! From sales to service a I have purchased 11 new and pre-owned vehicles from this dealership and they have exceeded my expectations every single time! From sales to service and parts their word can be taken to the bank! Top notch, super clean and pleasant experience every time you are there! More
by Larry Martin
Employees Worked With
February 12, 2025
The dealership took care of a recall very promptly. I was given a loaner vehicle while mine was being repaired. I was given a loaner vehicle while mine was being repaired. More
by TW
Employees Worked With
February 12, 2025
I was very disappointed when I took my car this time. I scheduled for an oil change and diagnostic check. The loaner car I received was clean on the inside, but very dirty on the outside. After picking m I scheduled for an oil change and diagnostic check. The loaner car I received was clean on the inside, but very dirty on the outside. After picking my car up, I noticed that the wrench light was on and the sticker that shows the mileage for my next oil change was not changed. I tried calling back, but no one answered the phone. I turned around and went back. I noticed one employee was on his phone, one employee was on the company phone, and the other one was walking in. I went to the employee on the cell phone first and he told me he felt like I needed to talk to one of the other employees next to him. I then proceeded to ask the employer that walked in. I asked that employee and he told me that his technicians were gone to lunch from 12 to 1. Nothing was suggested to resolve the issue. So now I have an old sticker from my last old change and a wrench light that is visible on my dashboard that wasn't there when I dropped it off. I don't feel like they cared about my issue at all. He didn't ensure me that the problem could be resolved. If this is how customers are treated, I will not be back. More
by smithl2637
Employees Worked With
Not sure of the names of the employees
February 12, 2025
Everyone i always so pleasant n friendly. I feel confident that my car i taken care of with care. I feel confident that my car i taken care of with care. More
by mullinsandrea03
February 12, 2025
It’s always prompt and efficient service whenever I go. The techs are always very friendly The techs are always very friendly More
by klightner91
Employees Worked With
February 12, 2025
My car was severely scratched after an oil change and they will not fix it they will not fix it More
by mwjw1207
February 08, 2025
Very friendly,helpful and considerate. I was expecting a long waiting period, but didn’t have to wait very long, during this time various snacks were available! I was expecting a long waiting period, but didn’t have to wait very long, during this time various snacks were available! More
by lindapair
February 06, 2025
I bought my car there and had always had serviced there. Again nice easy quick service. Again nice easy quick service. More
by rquillman0212
Employees Worked With
