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Med Center Mazda - Service Center

Pelham, AL

4.7
1,817 Reviews

1,817 Reviews of Med Center Mazda - Service Center

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March 11, 2025

Very nice people but it took an hour for a tire rotation and oil change. I would expect it to be completed in 30 minutes. More

by ohlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
March 11, 2025

Timely and efficient Appreciate the video show the inspection of my car. Thanks so much. More

by plynn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Rude customer service! The people that work the service desk are always rude. I had other things I wanted to ask about having done. I was so rushed I didn’t bother. I’m in More

by Ryan Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
March 08, 2025

Good service. Appreciate that tech explains what was done. Liked that it was covered under warranty. Wish it took less time. More

by thbranham13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

When one of their service guys accidentally backed into my car, they comped my oil change, and repaired my vehicle for free. They were very polite and apologetic about it, and everyone in the service cente More

by kpezzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Med Center staff has always been prompt and courteous each and every visit since I moved from Tuscaloosa 2 years ago! More

by martavant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Fred Farmer was my sales representative, he was awesome and very knowledgeable about Mazda Vehicles! More

by briannabrooks86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Excellent and honest service. Loved the video report of my car and suggestions given. Did not force any unnecessary repairs. More

by cweimer1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Fred Farmer was the only person that spoke to me during the entire our car was there for service. Poor communication skills from the service department. My husband had to call and ask certain services be More

by Clvest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Farmer was wonderful!
March 04, 2025

This was the first time I had my car service, and the updates and video on the work were great. More

by Willgranger2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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