Med Center Mazda - Service Center

Excellent professionalism. Great service. Rubin was fantastic to work with. Car detailed wonderfully. Very happy Great service. Rubin was fantastic to work with. Car detailed wonderfully. Very happy More

Rating: ★★☆☆☆ I originally brought my car in for a suspension-related noise, which led to nearly $3,000 in repairs. After picking it up, I noticed a different noise—not the one I brought it in for. I suspension-related noise, which led to nearly $3,000 in repairs. After picking it up, I noticed a different noise—not the one I brought it in for. I reported it immediately, and the dealership kept the car for three days, but said they couldn’t hear anything. They sent a walk-around inspection video and returned the car, but the noise persisted. I waited until it became more pronounced and brought it back again. They kept it for another three days, only to again say they didn’t hear it. The roads in Birmingham may be smoother, but here in Selma, with all the potholes, the noise is very noticeable. Even my wife heard it. Bottom line: You’re the dealership—and this is one of your own cars. That’s why I brought it to you and not a shade tree mechanic. With a car I maintain well and a bill over $3,000, I expected you to find the problem. I was hoping you all could fix your own. More

Kind personnel, take care of you in a timely manner and make the wait comfortable make the wait comfortable More

Everyone was extremely knowledgeable and professional. I loved the video showing how my car was assessed. I loved the video showing how my car was assessed. More

If Zero was a rating this would be Zero. Left my wife there for 4 hours to make 2 keys. Only were able to make one but charged her for two and said “come back and we will get that one made Left my wife there for 4 hours to make 2 keys. Only were able to make one but charged her for two and said “come back and we will get that one made.” We will never be back. More

Courteous, quick checkin, informative and friendly. They always have a convenient drop off time and walkthrough of state of the car They always have a convenient drop off time and walkthrough of state of the car More

I was pleased with the service on my car. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. More

Had an appointment for an oil change at 8:30 (on my off day).Checked in and the service advisor took the keys and I expected to be out of there in an hour. At 11:00, I asked how longer it would be and I wa day).Checked in and the service advisor took the keys and I expected to be out of there in an hour. At 11:00, I asked how longer it would be and I was told they took in more vehicles than they should have and they were behind. The advisor said he would locate my vehicle and check on it. The vehicle was finally ready at 11:30. The service advisor took $40 off the bill for the inconvenience. A three hour wait for an oil change is unacceptable. More

Have a detailed description of the issue and fixed it! Even though, 33.94 is a bit high for a tire repair, MAZDA, has always been good and fair, with me. Even though, 33.94 is a bit high for a tire repair, MAZDA, has always been good and fair, with me. More

Comfortable lobby with food and drinks provided Friendly staff And been serviced in timely manner staff And been serviced in timely manner More