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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.8
3,167 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,167 reviews

April 04, 2025

Great service. .....better this time....Service provided timely and completed as stated upon reservation ...thank you James Hobbs More

by BIBLENHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2025

I was dreading the oil change and tire rotation… I get there at 7AM and leave at 3Pm Not true I was at out by 10AM. It was great! Got to see new inventory- drink some water and get the weather.. You have More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2025

The service was very good, the only thing is that in other countries when you take your car to the service the car wash is included. That would be great. More

by oteroaries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
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March 28, 2025

Usually the service is really good. However, it took them 3 hours to do an oil change and tire rotation. Then, upon leaving the dealership, my tire pressure warning light came on. Turns More

by WINSLETT15
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Mar 31, 2025 -

Med Center Mazda responded

Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait time and the issue with your tire pressure after your service. Please know this is not the level of service we strive to provide, and we understand how frustrating this experience must have been. We appreciate your loyalty and want to make things right. At a time that works best, email our GM, Chris Martin, at cmartin@medcentermazda.com, so we can address this directly and ensure your next visit meets the high standards you’ve come to expect from us. Your feedback helps us improve, and we hope to have the opportunity to restore your confidence in our service.

March 27, 2025

They did a professional job. As for interpersonal relationships, they were also professional.. Thanks so much. More

by raulemilioflamesgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2025

Excellent fast service as always. I missed the bottle water I always grab from the fridge , but having a kureg was great. I really like the video that shows everything on the car duri More

by catmomtracy
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
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March 26, 2025

The maintenance department was very helpful and organized. I was kept informed of the status of my job. More

by EDWINHBULLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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March 26, 2025

Consistently great service. Really appreciate the care that is given to customers. I have received consistently great service. I really appreciate the care that is given to cust More

by lauren.morina
Recommend Dealer
Yes
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March 24, 2025

Knowledge, friendly people that took time with us. Billy was fantastic! Never felt rushed! The dealership itself is clean and inviting. More

by pjc0502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

Very polite ,didn't have to wait long Im very happy with the service.thank you More

by rothdaffodil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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