Back

Med Center Mazda

Pelham, AL

4.8
3,192 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
Contact Dealership

80 Drivers Mart Way

Pelham, AL

35124

Directions

By Type

Showing 3,192 reviews

June 02, 2025

Easy with great knowledge and friendly service. Will consider my next purchase at Med Center. More

by breinagel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

I have used This dealership several times and they are Very responsive and communicative. Super nice! More

by tdtruckworx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Dewayne and Tracy made every step a pleasure! We absolutely love both vehicles we have purchased at Med Center Mazda More

by jaimetoner77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

The staff at Med Center Mazda was 100% honest and courteous. I have bought numerous cars over the years and have never had an experience as good as this one. To cap it all off, we love our new CX90. More

by amberandbrandonstegall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Poor communication from the service. Unprofessional attitude from leadership + unwillingness to work with insurance quote. Lied to insurance about when work was done. Adequate body work. More

by turrentinecaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Alldredge
Jun 02, 2025 -

Med Center Mazda responded

Hi there, Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience with our service department did not meet your expectations. We take concerns about communication, professionalism, and transparency very seriously. Please know that this is not the experience we strive to deliver, and we would like the opportunity to better understand the situation and address your concerns directly. At a time that works best, contact our GM, Chris Martin, at cmartin@medcentermazda.com, so we can review what happened, clarify any miscommunications, and work toward a resolution. We appreciate your feedback and are committed to making things right.

May 30, 2025

I had to repeatedly ask for an update on my vehicle. As a dealership employee this was quite irritating. More

by REGAN.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Stratton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Med Center Mazda responded

Hi Reagan, Thank you for your feedback, and we’re especially sorry to hear that your experience was frustrating—particularly as a fellow dealership employee who understands the importance of timely communication. We apologize that you had to repeatedly request updates on your vehicle. Please know that your feedback has been shared with our team, so we can improve communication moving forward. If there's anything we can do to address your concerns or if you'd like to speak with a manager directly, don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. We appreciate your business and hope to have the opportunity to serve you better in the future.

May 30, 2025

Very nice staff. I enjoyed the video overview of my car. Did not take long More

by dylannicolekyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

We am very disappointed in Mazda at this point. I took my vehicle in for a routine maintenance service and inspection and the technician failed to torque the lug nuts on all four tires. We live abo More

by Qahuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Really great place and they helped us a lot. Thank you so much and highly recommend to visit there. More

by kdi0110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

service was fast, staff are very courteous, facilities were clean. the service videos are helpful More

by mtate2404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...