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Mears Nissan

Canton, OH

3.9
521 Reviews
Here at Mears Nissan, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Canton, North Canton, Massillon, Alliance, Wooster, and New Franklin. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Nissan cars including Nissan Rogue, Rogue Sport, Altima, Sentra, Maxima and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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4825 Tuscarawas St W

Canton, OH

44708

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Showing 521 reviews

September 07, 2018

Service department is not trustworthy . Took my car in for an oil change. It came back sounding like a diesel then my oil and engine light came on. The service advisor said my car was a qu More

by shalt16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian Cucaita, Matthew Slocum
Sep 19, 2018 -

Mears Nissan responded

I apologize again for the mistake that was made. We clearly made a mistake. We did in fact not put the correct amount of oil in the vehicle. It was approximately one quart short. We put the correct amount in, checked for damage/other issues, and gave you a written guarantee that if any issues were to arise from this mistake that we would cover the cost in full. We are very sorry you feel we were being dishonest.

August 31, 2018

My experience with mears Nissan Great customer service,Tim my salesman very friendly experience showed.Overall satisfied very clean showroom.my new vehicle is awesome I love it.Thank More

by wkhallwh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin McVicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Powell, Whitney Smith
August 31, 2018

Mediocre The salesperson (Heath) was very good and personable. However, I’ve found the Service Department to be somewhat laxidasical. Very friendly and answer More

by lllinn0
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Heath Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Mears Nissan responded

I apologize that your experience was not up to our nor your standards. We want to ensure that your have a great experience any time you call or come in. At your convenience, I would like to discuss your experience with our Service Dept. We greatly appreciate your feedback, it will help us to improve and ensure that all of our guests have an excellent experience, whether it be with sales, service or parts. Thanks again. Matt Slocum Service Manager Mears Nissan 330-639-4411

August 31, 2018

Very Professional The salesman, Derek was very knowledgeable concerning the product. He and the entire staff were very friendly and efficient. They answered all the q More

by blvchaney
Recommend Dealer
Yes
Employees Worked With
Dustin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Jeff, Derek Barto
August 29, 2018

Amazing Fell in love with my Murano Eldridge and Marcus made me feel so at home they are such amazing men went over everything with me this was my first time More

by Kellyjames17!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eldridge and Marcus , Glenn Schiller
August 28, 2018

Honest and Professional Worked mostly with Eldridge and Marcus. Both were very professional and they answered our questions in an honest manner. They understood the need we More

by keystogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldridge Prather - 5 star+, Derek Barto, Glenn Schiller, Marcus McMullin
August 28, 2018

Friendly As soon as you open the door to enter for service work you are greated with a big smile and asked if they can help you. They explain where things are More

by nascarthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2018

The best I've experienced Glenn, Derek, Marcus, and Dustin provided a great experience and got us in a brand new Nissan Rogue. This is by far my best car shopping experience! More

by Bigles09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Barto, Glenn Schiller, Marcus McMullin
August 27, 2018

Service department was very knowledgeable I went to Mears Nissan to have the Rogue I bought from another dealership services under a factory warranty. They were quick to help and were able to More

by OORDKING
Recommend Dealer
Yes
Employees Worked With
Christian Cucaita, Matthew Slocum
August 27, 2018

Great Service! This was my first experience buying a new car and I was terrified. From the moment Heath came over to help us I was at ease! He was super knowledgeabl More

by hayley6williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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