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Mears Nissan

Canton, OH

4.3
519 Reviews
Here at Mears Nissan, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Canton, North Canton, Massillon, Alliance, Wooster, and New Franklin. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Nissan cars including Nissan Rogue, Rogue Sport, Altima, Sentra, Maxima and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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4825 Tuscarawas St W

Canton, OH

44708

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Showing 519 reviews

July 10, 2024

Adam literally hung up on me because dealership refused to acknowledge issues. Absolutely no integrity. I attempted to explain to him what I was promised... Explained to him the issues I was having for hi More

by jmurra1203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dustin McVicker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Muntz-Dalton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McConville
Jul 31, 2024 -

jmurra1203 responded

This could have been handled more graciously. It seems Adam left out how he spoke to me. I was promised by Chris McConnell( who I later found out had a heart attack) the vehicle would be detailed before delivery, however that was not done. Chris informed me to have it done and the dealership would pay for it. I made numerous attempts to contact Chris, before being informed of his condition. I was then referred to Justin, who I find out later is no longer employed by the dealership. I was looking to have what was promised handled. That is integrity. The average detail on the low end is 200-300. I believed the dealership when I was informed it was done and again when they agreed to have it done. My expectations were definitely not met. Adam was extremely rude, raising his voice and ending the call abruptly. He is definitely poor representation of the Dealership

Jul 31, 2024 -

Mears Nissan responded

Hello, If you wish to talk to the sales manager, please call the store at (330) 639-4411 so we can work towards a resolution.

March 13, 2024

Very pushy. Have a tendency to put the cart before the horse. Would not buy a car from this dealership More

by pross1950
Recommend Dealer
No
Employees Worked With
Chris McConville, Jeffrey Goff
Mar 19, 2024 -

Mears Nissan responded

Thank you for your feedback. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I have sent this over to management to review.

January 20, 2024

First and foremost this dealership is Honest it’s not about making money. They care about their customers, they are helpful, kind and I won’t go anywhere else. More

by Ashlie.reddish
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Muntz-Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Stallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Mears Nissan responded

Hi Ashlie! Thank you for taking the time to leave a review for us at Mears Nissan. We're happy we could exceed your expectations! We appreciate your business and look forward to serving you again in the future! Have a great day and remember at Mears Nissan, "It's All About You!”

July 06, 2023

I took my 80 year old mother here after she called about an ad she had seen on Facebook, she spoke to Heath and he told her she had to come in and they had a vehicle he felt might work for her. Upon arrival More

by dmccollam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Heath Hooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Mears Nissan responded

Mr. McCollam, Thanks for bringing this matter to our attention. Thank you again for taking the time to let us know how we can improve. We regret to hear that you had a negative experience with us, and we have spoke with the salesman. Currently we are short-staffed with salesmen, and are in the process of hiring more on our staff! We would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the General Manager and I can have him reach out to you.

March 27, 2023

I found Riley and Dustin were exceptional. I felt more like I was sitting down with family and purchasing my third Nissan than just a couple of employees of the dealership. Truly one of my More

by Cathy78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mears Nissan responded

Hi Cathy, Thank you for the kind words on Riley and Dustin! Our team is some of the best in the business, and we treat others how we want to be treated. We appreciate your business and look forward to serving you again. Have a great day!

Mar 28, 2023 -

Mears Nissan responded

Hi Cathy, Thank you for the kind words on Riley and Dustin! Our team is some of the best in the business, and we treat others how we want to be treated. We appreciate your business and look forward to serving you again. Have a great day!

March 25, 2023

I had a great experience at Mears Nissan in Canton Ohio. I had put a deposit on a vehicle two weeks prior to my arrival and they immediately removed the listing. Derek was exceptional with prompt communicat More

by rodriguez_8107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Barto, Danielle Frank
Mar 25, 2023 -

Mears Nissan responded

Matt is was a pleasure working with you to get your 2021 Sentra CPO. We appreciated the time with you during the whole two weeks getting everything lined up for you. The goodie bag was just a small thank you for your business and hope the gift card helped with your gas back to Texas. We would also like to thank you for your review it is all very much appreciated. Enjoy your new ride and lets do this again when the time comes. Maybe we drive it to you LOL..

Mar 28, 2023 -

Mears Nissan responded

Matt thanks again for your business and we appreciate you flying from Texas to do business with us.

December 10, 2022

Everyone was so friendly and helpful. Cameron went over everything and made leasing the new Nissan easy. He made sure all of our questions were answered and even offered help to clean the More

by clarsueljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Gilbert, Danielle Frank
Dec 10, 2022 -

Mears Nissan responded

Charles we want to thank you for your business and easy is the way it should be. We appreciate your review and if you every need anything we are all here to help from Sales to Service... We want to thank you again and you enjoy your new 2023 Nissan Rogue for years to come. Happy Holidays from Mears Nissan!

November 21, 2022

Very good experience. Everyone was great. Very nice to work with. Will definitelyrecommend to others More

by mhines1014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Gilbert, James Rowe
Nov 22, 2022 -

Mears Nissan responded

Miss Hines thank you for your Business and your review it is our pleasure to help you with your new 2023 Nissan Pathfinder. We want to wish the happiest of Holidays! Enjoy your new Pathfinder.

November 15, 2022

Extremely satisfied with my vehicle purchase from Mears Nissan. Cameron is very knowledgeable, professional and helpful...I felt very comfortable dealing with Cameron. Danielle is also professional and mad More

by A. CHAVIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Barto, Cameron Gilbert, Danielle Frank
Nov 16, 2022 -

Mears Nissan responded

Andrea thank you so much for your business and glad we could help you with your vehicle purchase. We believe we have the best team in the business and we really appreciate your review and kind words. Enjoy your certified Nissan Sentra. Have a Happy Thanksgiving.

Nov 17, 2022 -

Mears Nissan responded

Andrea thank you so much for your business and glad we could help you with your vehicle purchase. We believe we have the best team in the business and we really appreciate your review and kind words. Enjoy your certified Nissan Sentra. Have a Happy Thanksgiving.

November 12, 2022

Big thanks to Cameron for going above and beyond to make sure everything went smoothly on my new car purchase. I absolutely love my new nissan rogue! More

by Brittanynball78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Gilbert
Nov 12, 2022 -

Mears Nissan responded

Brittany thank you so much for your Business and Cameron does a great job and loves to help people with there vehicle purchases. Enjoy your Nissan Rogue and dont be a stranger come back and say Hi! Happy Holidays and thanks again for your business and the review.

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