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Meador Chrysler Dodge Jeep Ram

Fort Worth, TX

3.4
1,743 Reviews

9501 South Fwy

Fort Worth, TX

76140

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1,743 Reviews of Meador Chrysler Dodge Jeep Ram

November 07, 2023

I would give 0 stars if I could. I was emailed regarding the vehicle, but the price they said was well above the price listed on cars.com. I said that I wasn't going to continue to More

by savethem54
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Doug Christianson
Nov 09, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello, It's unfortunate that your experience has left a negative impression. We strive for transparency in our pricing and it's concerning that you felt otherwise. I also apologize if any of our communications came across as rude or intrusive, this is not the standard we aim for. If you're open to discussing this further, please reach out directly so we can address these issues properly and work towards a resolution. Best, Christopher Low clow@lithia.com General Manager

September 23, 2023

Great team to work with. They all worked hard getting me into my new vehicle and especially my salesman Jonathan who was quick to get the paperwork and insurance paperwork h More

by cacutah1322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon 5 stars
Oct 03, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you here at Meador Chrysler Dodge Jeep Ram!

August 21, 2023

ZERO STARS! ! Nonexistent customer service! NEVER take your vehicle to the service dept, they are slow, do not return phone calls, actively dodge calls, make mass More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Sep 08, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Lynda, Customer satisfaction is our top priority and it is never our intent to cause dissatisfaction. I'm sorry to hear that your experience did not meet the usual five-star standard we strive for. When time allows, please contact me using the inbox address below. My team hopes to regain your confidence and continue being the main provider of your vehicle’s maintenance needs. Best, Chris Larkin 817-309-7701-Direct 316-789-4779-Cell chrislarkin@lithia.com Service Manager

August 15, 2023

The sales staff was great following up, but the only reason I called them was because Cars.com didn't publish the correct price for the vehicle. Amazing how much more a car costs when you don't put a ze More

by fab.elicious63
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason White
Aug 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Thanks for the 5-stars. We hope to be of service to you down the road.

August 15, 2023

Worst customer service! I went to the dealership with the intention of replacing my car battery as indicated by the sticker on the battery (it was replaced January 2022). Ho More

by Rocio Rodriguez
Recommend Dealer
No
Employees Worked With
Ferris Soward
Aug 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Rocio, We understand your frustration and we consistently strive to provide our customers with the best service experience. I apologize that your visit fell short of expectations. It is imperative for us to earn your confidence and valued patronage once again. At your earliest convenience, kindly use the contact information below to get in touch. I would love the opportunity to discuss your experience further. Thanks, Chris Larkin 817-309-7701-Direct 316-789-4779-Cell chrislarkin@lithia.com Service Manager

August 12, 2023

Only received info from a message service and they were supposed to have someone reach out to me. No one ever did. More

by edmcarroll2170
Recommend Dealer
No
Employees Worked With
No one
Aug 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your experience. I'm sorry to hear that the level of communication provided was insufficient and that you are dissatisfied with how your concerns were dealt with. I have included my direct contact below. Please reach out to me at your earliest convenience and I'd love to address your concerns directly. Thanks, Chris Larkin 817-309-7701-Direct 316-789-4779-Cell chrislarkin@lithia.com Service Manager

July 17, 2023

I always go to Meador. Won’t go to any other dealer. Absolutely always get treated right and get a good deal. You guys are the best. More

by snicole1771
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadelupe in Finance! , Donald Evon
Aug 03, 2023 -

Meador Chrysler Dodge Jeep Ram responded

This review is the best! Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

July 12, 2023

HORRIBLE service after the sale! My vehicle I traded in has still not been paid off 6 weeks later! Now I have to make double payments to keep my credit from being wrecked becaues thi More

by DoBetter People
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donald Evon
Jul 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello, I apologize for the challenges you're facing regarding your trade in. It is never our intent to cause dissatisfaction and I'm sorry that our communication efforts have left you feeling frustrated. I understand your disappointment with how your concerns are being dealt with. We want to get this matter resolved for you promptly. Please reach out to me using the contact information below. Thanks, Chad Vanoven 817-675-9769 chadvanoven@lithia.com Assistant General Manager

July 08, 2023

Absolutely horrible experience! I bought my car from them almost 2 months ago and they have not paid off my trade in yet. Its impossible to reach anyone - I have left multiple voice More

by Akash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad V, Amanda Dominguez, Oliver Cheek, Javier Hernandez
Jul 18, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Akash, Thank you for sharing your experience and for bringing this issue to my attention. I'm sorry to hear that the level of communication provided has been insufficient and that you are dissatisfied with how your concerns are being dealt with. Our mission is to provide our customers with transparency, professionalism and satisfaction at each visit. Therefore, it is unfortunate to hear this was not your experience. I would like to offer an apology for any inconvenience this has caused you. When your schedule allows, I would like to discuss your experience in further detail so we may address your concerns properly and get this matter resolved. I have included my direct contact below. Thanks, Chad Vanoven 817-675-9769 chadvanoven@lithia.com Assistant General Manager

June 28, 2023

Look for another dealership not what I expected My key of my new vehicle was trash for so much I paid for. More

by Rodriguez
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Carolyn Roach, Javier Hernandez
Jul 05, 2023 -

Meador Chrysler Dodge Jeep Ram responded

Hello Rodriguez, I'm sorry to hear you are disappointed in the condition of your keys. I would like to address this concern with you directly and see what we can do to remedy this issue. Please use the contact below to reach me so that we me speak further. Best, Chad Vanoven 817-675-9769 chadvanoven@lithia.com Assistant General Manager