Meade Lexus of Southfield - Service Center

I love the Meade Lexus dealership, I drive all the way in from Jackson to Southfield to deal with Jerry. He has always been so helpful,knowledgeable and I trust what he says. My husband and I absolutely love from Jackson to Southfield to deal with Jerry. He has always been so helpful,knowledgeable and I trust what he says. My husband and I absolutely love working with Jerry and really appreicate all that he does for us. We are very satisified customers and a huge part of that is because of Jerry and his outstanding service. Thanks Jerry More

My service consulted was Donald Allen and he is very knowledgable about service for Lexus Vehicles. We drive over 20 miles to Meade Lexus of Southfield because Don is so helpful , I am pleased every t knowledgable about service for Lexus Vehicles. We drive over 20 miles to Meade Lexus of Southfield because Don is so helpful , I am pleased every time I bring my vehicle to him. Thanks for appreciating your customers because we appreciate you! S.Bell More

I absolutely love coming to this dealership. It is always a very clean and friendly. I was telling Adam Grace that if my car didn't run so well they would see me more often. I own a 2002 LS 430 with always a very clean and friendly. I was telling Adam Grace that if my car didn't run so well they would see me more often. I own a 2002 LS 430 with 157,000+ miles and it runs like a dream!!!!! Thank You Lexus More

I worked with Adam on my recent service experience and he was great. He was very responsive and took care of my service visit in a reasonable amount of time. I really appreciated how he communicated to me c was great. He was very responsive and took care of my service visit in a reasonable amount of time. I really appreciated how he communicated to me clearly and beforehand what needed to get done and how he had such a good handle on the length of time it would take and on setting up the entire trip. Plus, I told him several weeks in advance what I would like to have done and he remembered all of it, which I thought was great. Overall, my experience was very positive and I appreciated Adam's help. More

Love the service. Employees are super friendly. Can be pricey but they will try their best to match prices: bonus is a loaner that can be nicer than your own car. pricey but they will try their best to match prices: bonus is a loaner that can be nicer than your own car. More

Don's attitude makes the customer service undescribable. He takes time to answer questions and is readily availble for all my concerns. He's my go to guy! Last consult I asked what a Rod bearing was told me He takes time to answer questions and is readily availble for all my concerns. He's my go to guy! Last consult I asked what a Rod bearing was told me he didnt know. Needless to say,I was not impressed. I know Don would know or find the answer for me. I'm also impressed by the quality of work on my car. I feel like my car rides like new, so now I feel like there's a reason again to hold onto my.Lexus and not trade it in. keep up the good job! More

Mr. Allen has demonstrated to me Lexus product knowledge beyond my expectations. He exceeds the "norm" in customer service & dependability. He is considerate of my time and is always professional and cour beyond my expectations. He exceeds the "norm" in customer service & dependability. He is considerate of my time and is always professional and courteous. Lexus of Southfield could not asked for a better person to represent their company. More

I came in for an oil change, ended up talking to Maria, and bought my 3rd car from her. I continue to deal with Maria because I have little time to waste and value honesty. She spoils me rotten and knows and bought my 3rd car from her. I continue to deal with Maria because I have little time to waste and value honesty. She spoils me rotten and knows exactly what I want (certain features are a must) and makes sure she accommodates me. I have never driven a car from the same manufacturer, let alone salesperson, for more than two cars until now. And thank goodness for Kevin. I just get in the car and go, the Bluetooth is connected answering calls, reading e-mails and streaming my Pandora…so hot! I originally came in for an oil change. I had a ton of work to do and needed a quiet space and Greg found one for me. Who goes to get an oil change and ask for a quiet place to work!!! Greg acted like it was no big deal, and I was able to get all of my work done so I could enjoy the rest of my Saturday. After all of my inconveniencing of the service team, I did not even need the service because I got a new car. I would have been a little ticked if I was Greg, but he wasn’t. Awesome Team! More

Adam was very professional and he listens to the customers needs and concerns, re: their vehicle. He was kind with a good spirit. I would highly recommend this dealership. customers needs and concerns, re: their vehicle. He was kind with a good spirit. I would highly recommend this dealership. More

Dave was at Lakeside for many years. Transfer to Dave was at Lakeside for many years. Transfer to Southfield recently. I go to Southfield now because of him and how he has taken care of me over the Dave was at Lakeside for many years. Transfer to Southfield recently. I go to Southfield now because of him and how he has taken care of me over the years. He listens, speaks nicely,follows through,communicates on what is happening and just makes like you are the only one he is taking care of. And that is why I go to him from Rochester. More