Mclaren Charlotte

“McLaren Charlotte sold me a wrecked vehicle, didn't disclose, and now refuses to make me whole.” I purchased a used vehicle from McLaren Charlotte in April 2025. From day one, the experience has been disclose, and now refuses to make me whole.” I purchased a used vehicle from McLaren Charlotte in April 2025. From day one, the experience has been a nightmare. The car arrived with a blown wheel bearing (confirmed and repaired by a local dealer). Soon after, I discovered severe undisclosed accident damage, despite the vehicle being advertised as “accident-free.” North Carolina law dictates that a dealer should disclose this damage. Even if they claim they did not know, they should have reasonably known about it, particularly when they are a dealer that sells high end Rolls Royce and McLaren vehicles. They should reasonably have been able to see this awful attempt at a repair. I have spent countless hours dealing with repairs, chasing answers, and trying to get the dealership to take responsibility. Instead of making things right, they have dragged their feet, avoided communication, and refused to follow through with our less than satisfactory settlement agreement. I just wanted out. They are now trying to structure a buyback in a way that leaves me financially harmed and are refusing to process the sale as a reversal so I can be refunded the thousands of dollars in sales tax I paid. Both their sales manager, Blaine Decker, and their attorney, Jason Burton, have stopped responding altogether. This is McLaren Charlotte — a dealership that regularly sells cars for hundreds of thousands of dollars, yet they are fighting me over what amounts to a rounding error for them while leaving me stuck with the bill for their multiple mistakes. Their time would be better spent selling their next McLaren instead of stonewalling a customer who just wants to be made whole. The pièce de résistance was the ridiculous “Administrative Fees.” Third party associates did terrible work. The “Dealer Doc” service processed my title in the wrong county, thus never sending a memorandum title, could not execute Power of Attorney correctly, and sent my title work to the wrong location. I had to go pay for a duplicate title after already being charged for the same as an “Administrative Fee.” If you are considering doing business here, be extremely cautious. Luxury name or not, my experience has been one of misrepresentation, financial frustration, and a refusal to do the right thing, even with the involvement of legal counsel. More

Bought a 750S with low miles a month ago and was told the vehicle had not been in an accident and was given a walkaround video showing a few tiny paint chips. My car went in for PPF this week and the owner vehicle had not been in an accident and was given a walkaround video showing a few tiny paint chips. My car went in for PPF this week and the owner pointed out the car had been repainted in the front and it was not a clean job. The G.M. at Charlotte McLaren has not returned phone calls or emails and is dodging me. More

This was an incredible experience! The best selection of exotic cars I've ever seen! The best selection of exotic cars I've ever seen! More

McLaren Charlotte is the BEST! We come up every weekend to see what is new and are never disappointed! Thank you for always allowing us to see these exotics! We come up every weekend to see what is new and are never disappointed! Thank you for always allowing us to see these exotics! More

Welcoming environment, beautiful showroom with exclusive cars and friendly employees - highly recommend visiting McLaren Charlotte cars and friendly employees - highly recommend visiting McLaren Charlotte More

Service was great while I was buying a new McLaren that was $3,000,000 was $3,000,000 More

best service very nice and kind people would love to come back again soon for everything back again soon for everything More

Exquisite dealership. Staff is friendly and knowledgeable. Fantastic showcase of some of the world’s greatest automobiles. Staff is friendly and knowledgeable. Fantastic showcase of some of the world’s greatest automobiles. More

The cars are absolutely gorgeous, the staff treats you with the most respect. Welcoming and respectful. with the most respect. Welcoming and respectful. More

Mclaren Charlotte is very awesome and i had a great time experiencing the car dealership! experiencing the car dealership! More