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McSweeney Chrysler Dodge Jeep Ram - Service Center

Pell City, AL

4.7
318 Reviews

318 Reviews of McSweeney Chrysler Dodge Jeep Ram - Service Center

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June 27, 2025

I’m sold on the McSweeney services they provide. They go the extra mile. No other dealer gives out free snacks plus donuts to while you wait to have your vehicle serviced. They will take you to work More

by jlg599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dr. Joshua Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL MCSWEENEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATT MCSWEENEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

This dealership is Great! !!! Tommy in the service department along with his team are so very professional. Tommy goes beyond the call of duty to provide detailed information More

by NANCY_IYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Carrie Lackey was very friendly and helpful and professional the service went very well and quickly More

by timallendefender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Lackey
June 26, 2025

I think the $200. 00 diagnosis fee should be applied to the repair cost. That said everyone I dealt with was extremely pleasant and very helpful. The work was compl More

by fdw777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Great service department and dealership. Highly recommend their service department and if you are in need of a vehicle, their sales department is the place to shop. More

by kathyholmes22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Excellent customer service and work was done much faster than expected! Total cost was also less than expected. More

by jbmills1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wojdula
June 25, 2025

In all my years of buying new cars this is far better dealership than I’ve ever experienced. More

by ke4yzk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taleatha Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Great experience. Dr. Gray was awesome. Easy deal. No pressure. Great price and great truck. More

by drgray096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Two weeks to change oil, repair a tire, flash ac software. Radio not working right. More

by rbrice1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
MICHAEL MCSWEENEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Jason
June 21, 2025

Very caring and helpful. They keep you informed on the progress of the repair and timeline of completion More

by BrianGapen
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
2
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