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McSweeney Chrysler Dodge Jeep Ram - Service Center

Pell City, AL

4.7
264 Reviews

264 Reviews of McSweeney Chrysler Dodge Jeep Ram - Service Center

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October 11, 2024

This was my first time to visit McSweeny for any kind of service. They were very professional and answered all of my questions. My only issue was that the part that came in was damaged at not fault to the s More

by BULLZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Dealership won’t fix my car correctly so we had to reach out to jeep to get some help More

by fhopes8190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodger Hubley
1.0
This rating includes all reviews, with more weight given to recent reviews.
MATT MCSWEENEY
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I got my oil changed at this location and they left the oil dipstick out upon completion of the oil change. The next day I noticed I had oil spewing out all over the bottom of my truck and all over my gar More

by dkbattles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Wisner
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

The customer service is great! Everyone is welcoming and quick to help customer. I will recommend to friends and family. More

by derrick.moore50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Always kind and courteous as they provide services. Efficient and easy scheduling for service appointments. More

by cherylskipper67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Awesome Customer Service and Great Quality of Work! Everyone is very polite and very helpful! More

by julisa.swain13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taleatha Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Have not heard back. Waiting on parts to fix my Dodge for over 6 weeks,What's going on? Do I need to go high up? More

by lmrogers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taleatha Berry
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Very Easy and great work done, thanks again for everything, wouldn’t use anyone else for any of my needs More

by eckmantyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taleatha Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Very good service adviser Tommy, offered help right away, my JEEP COMPASS was stalling * it was because there was no oil on dip stick, I’m supposed to return for them to check it in 1500 miles Thanks, McSWEE More

by pat.kontzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

It was great service. Tommy was very professional and courteous!! Happy with the results will be back More

by sgraymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taleatha Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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