McSweeney Chrysler Dodge Jeep Ram - Service Center

Initially there was a problem with the cost for the service of my vehicle, but after doing research and speaking to management, the problem was resolved. service of my vehicle, but after doing research and speaking to management, the problem was resolved. More

The dealership is very professional. The staff is always willing to help. The dealership have a good selection of vehicles. The staff is always willing to help. The dealership have a good selection of vehicles. More

Great place and good people, nuff said. Bought my Jeep Gladiator from them and had wonderful experience. Bought my Jeep Gladiator from them and had wonderful experience. More

I brought my truck in around 8:30 or so to have a tire changed. After waiting approximately 3 or more hours I was informed that my truck was involved in an accident. The technician was backing and said th changed. After waiting approximately 3 or more hours I was informed that my truck was involved in an accident. The technician was backing and said the sensors never went off and he hit another vehicle. I was told then that McSweeney would replace all damage. Then after waiting another two hours or so my vehicle was delivered to me. Once inside I noticed that I had a new windshield sticker confirming my next oil change. I then looked at the oil change meter and noticed that it had been reset to zero. I wasn't charged nor did I ask for an oil change. This beyond a doubt was the worst experience I have had. Rest assured when my vehicle is repaired I will be trading for another one, just not a Dodge. Thank you for inquiring about my visit. More

Service dept is very efficient and kept me informed during the entire process. Good communication during the entire process. Good communication More

They met me quickly at the door and took care of the problem quickly to get me back on my way problem quickly to get me back on my way More

Being in a service trade I know the tech needs to bill for their time. My one complaint has been experienced more than just this time. I always have an appointment. I alway drop off before you open or as for their time. My one complaint has been experienced more than just this time. I always have an appointment. I alway drop off before you open or as you open. I dropped my truck off when the door opened. And I called to check on it a little before lunch. They had tightened up the sway bar and running boards . They may need to keep it and check it some more. Like leave it another day when there is still a good 5 hours left in their work day. I said I need my truck back today. I was hoping they would try to figure out the popping underneath the truck before I got there around 5:00 They know I have the Master tech Ultra Warranty. They are well aware of that because when I brought my Jeep Cherokee they tried to tell me I didn’t have it. And I called to get a copy of it so they knew. In my industry a service person should represent a company and want to make the customer happy. And not act as if it’s a bother to get your vehicle looked at that was bought there. I sit here and my truck still has the popping sound. I paid 89.98 for a couple of bolts to be tightened up. And my truck sat there for the rest of the day without being touched. My time is just as valuable as anyone else. I was told they would like me to bring it back for a day so they can look at it again. But will it be the same situation. My Jeep I referred too was dropped off when the door opened and it was looked at around 2:00 and they realized it needed a part and would need to stay overnight. I’m just frustrated. I love my RAM but know I can’t count on service to be without complications due to time management. More

Very friendly staff. Made sure all my needs were met. Waiting time was less than expected. Made sure all my needs were met. Waiting time was less than expected. More

This is one of the better dealerships I have been in since being in Alabama the staff was very helpful and knowledgeable since being in Alabama the staff was very helpful and knowledgeable More

The nicest dealership I’ve ever been to! Everything is clean, the service is fast, and the people are friendly! DJ, Lynn, and Zack personally helped to make my experience a great one. Everything is clean, the service is fast, and the people are friendly! DJ, Lynn, and Zack personally helped to make my experience a great one. More