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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
364 Reviews

364 Reviews of McSweeney Chevrolet GMC - Service Center

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October 27, 2023

I had service work done on my 2023 Dodge Ram 1500 recently. I have purchased a lot of vehicles in my life but this dealership has been the best experience of all. I had a problem with My vehicle , More

by pzesad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Hill, Michelle Price
Oct 30, 2023 -

McSweeney Chevrolet GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, the Team at McSweeney Chevrolet GMC

October 27, 2023

I have the additional warranty that was supposed to give me a loaner car which they would not even try to do and they didn’t even fix the issues. This is the only vehicle I have and they wanted me to leave More

by RCGRMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Trump
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

McSweeney Chevrolet GMC responded

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Sincerely, the Team at McSweeney Chevrolet GMC

October 25, 2023

Fast and efficient! Very friendly from office to service workers!. I forgot about an issue i was having with the glove box, and they fixed it in 5 minutes! And didn' More

by rharper4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, Michelle Price
Oct 26, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

October 21, 2023

Scheduling an appointment was easy, without a long wait. I was in and out in minimal time. Was treated very well. Highly recommend! More

by ETCHER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Price
Oct 23, 2023 -

McSweeney Chevrolet GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

October 20, 2023

Good service,spent some time with Tom Brown. Always enjoy talking to him.I can tell the inventory has increased. More

by rjwilhite54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

October 19, 2023

It was a good experience. The maintenance and sales staff were very professional, knowledgeable and helpful. More

by WEISSCABINETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Price, Shane Aldridge
Oct 23, 2023 -

McSweeney Chevrolet GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, the Team at McSweeney Chevrolet GMC

October 17, 2023

Everything went well with no issues; too bad you’re not doing by four oil changes and get the fifth free. At $118 a pop would be nice to see at least some kind of a discount for ongoing service. More

by WRMALLINSON
Recommend Dealer
Yes
Employees Worked With
Worked with Daniel, Christy and Skyler
Oct 19, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, the Team at McSweeney Chevrolet GMC

October 16, 2023

The first visit to the service dept ended in a dissatisfied customer. Gave my honest opinion on survey and the McSweeney brothers contacted me. They made my service right. The manager of the servi More

by GLRILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey
Oct 18, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your kind words. We feel our service department is what makes McSweeney Chevrolet GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the feedback and for giving us the chance to make things right. We'll look forward to seeing you at your next service appointment! Sincerely, the Team at McSweeney Chevrolet GMC

October 16, 2023

Always appreciate the great service team at McSweeney. Thanks for such a great visit and wonderful experience. More

by JESSICA.VICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, Michelle Price
October 14, 2023

In for an oil change and tire rotation. Completed in a timely manner. While waiting I observed the staff solving a problem for another customer. More

by cclarkc4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Price
Oct 17, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, the Team at McSweeney Chevrolet GMC