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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
365 Reviews

365 Reviews of McSweeney Chevrolet GMC - Service Center

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November 02, 2023

Even though the dealership has changed ownership, it is very good that the people I am used to seeing are still there. They are the people who make this dealership great! More

by kplumb1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

November 01, 2023

I was called and told all my part had arrived and I could schedule my service. When I got there for service, they did half the work and then told me they didn’t actually have all the parts needed. When I cal More

by JTMIMSRN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christy, Justin Lightsey
Nov 03, 2023 -

McSweeney Chevrolet GMC responded

We take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us directly at your earliest convenience so we can move in a positive direction. We look forward to speaking with you. Sincerely, the Team at McSweeney Chevrolet GMC

October 31, 2023

We have had nothing but good experiences with the service center they work very hard to get you in and out. More

by LOVEBUGSY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lightsey, Michelle Price
Nov 02, 2023 -

McSweeney Chevrolet GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes McSweeney Chevrolet GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, the Team at McSweeney Chevrolet GMC

October 31, 2023

Mike Trump always offering excellent customer service. He is the reason we bring our business and personal vehicles there for maintenance. More

by CPTVILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for McSweeney Chevrolet GMC and our customers. Hope to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

October 31, 2023

We received Friendly, and quick service. Very efficient. Great customer service. Definitely will be back More

by MARKEAL.BURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Hoggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler little, Miranda Hill, Justin Lightsey, Michelle Price
Nov 02, 2023 -

McSweeney Chevrolet GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

The service and sales team at this dealership have been wonderful. They got me and out in a timely manner. More

by maplelease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Hoggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, Michelle Price
Oct 31, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

Mike Trump has been an excellent service adviser and is knowledgeable and friendly. I look forward to having him handle my service needs! More

by GELTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Hill
Oct 31, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for McSweeney Chevrolet GMC and our customers. Hope to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

Work completed reasonably quickly over 2 visits. First visit was for diagnostic. Poor communication from dealership on keeping me updated on status. Warranty work part ordered. 2nd visit to replace More

by BHICKSJR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby collier, Justin Lightsey, Michelle Price
Oct 30, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

I brought in my vehicle for an oil change and had the best experience, Daniel my service advisor made sure everything I needed was taken care of and was very nice. They gave me my car back in better shap More

by S.LEDLOW1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar little
Oct 31, 2023 -

McSweeney Chevrolet GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from McSweeney Chevrolet GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

Abby is always helpful and takes really good care of me. I do wish the service techs would be more mindful of their hands as to not put grease spots on the interior surfaces. More

by ALISHA.STAMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Collier
Oct 31, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, the Team at McSweeney Chevrolet GMC

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