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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
349 Reviews

349 Reviews of McSweeney Chevrolet GMC - Service Center

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October 28, 2023

Abby is always helpful and takes really good care of me. I do wish the service techs would be more mindful of their hands as to not put grease spots on the interior surfaces. More

by ALISHA.STAMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Collier
Oct 31, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

Work completed reasonably quickly over 2 visits. First visit was for diagnostic. Poor communication from dealership on keeping me updated on status. Warranty work part ordered. 2nd visit to replace More

by BHICKSJR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby collier, Justin Lightsey, Michelle Price
Oct 30, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

The service and sales team at this dealership have been wonderful. They got me and out in a timely manner. More

by maplelease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Hoggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, Michelle Price
Oct 31, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

Mike Trump has been an excellent service adviser and is knowledgeable and friendly. I look forward to having him handle my service needs! More

by GELTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Hill
Oct 31, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for McSweeney Chevrolet GMC and our customers. Hope to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

October 28, 2023

For the fifth or sixth time this dealership has been unable to find the problem with my vehicle. I have contacted Chevrolet Customer Care hoping they can help me. More

by HOOIEJR
Recommend Dealer
No
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

McSweeney Chevrolet GMC responded

Thank you for sharing this feedback. Our goal here at McSweeney Chevrolet GMC is to make sure every customer drives off our lot with a positive experience. We would love the opportunity to speak with you regarding this matter. Please contact us at your earliest convenience. Sincerely, the Team at McSweeney Chevrolet GMC

October 27, 2023

I had service work done on my 2023 Dodge Ram 1500 recently. I have purchased a lot of vehicles in my life but this dealership has been the best experience of all. I had a problem with My vehicle , More

by pzesad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Hill, Michelle Price
Oct 30, 2023 -

McSweeney Chevrolet GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, the Team at McSweeney Chevrolet GMC

October 27, 2023

I have the additional warranty that was supposed to give me a loaner car which they would not even try to do and they didn’t even fix the issues. This is the only vehicle I have and they wanted me to leave More

by RCGRMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Trump
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

McSweeney Chevrolet GMC responded

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Sincerely, the Team at McSweeney Chevrolet GMC

October 25, 2023

Fast and efficient! Very friendly from office to service workers!. I forgot about an issue i was having with the glove box, and they fixed it in 5 minutes! And didn' More

by rharper4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, Michelle Price
Oct 26, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

October 21, 2023

Scheduling an appointment was easy, without a long wait. I was in and out in minimal time. Was treated very well. Highly recommend! More

by ETCHER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Price
Oct 23, 2023 -

McSweeney Chevrolet GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

October 20, 2023

Good service,spent some time with Tom Brown. Always enjoy talking to him.I can tell the inventory has increased. More

by rjwilhite54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC