Back

McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.4
317 Reviews

317 Reviews of McSweeney Chevrolet GMC - Service Center

Sort by
October 16, 2023

The first visit to the service dept ended in a dissatisfied customer. Gave my honest opinion on survey and the McSweeney brothers contacted me. They made my service right. The manager of the servi More

by GLRILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey
Oct 18, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your kind words. We feel our service department is what makes McSweeney Chevrolet GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the feedback and for giving us the chance to make things right. We'll look forward to seeing you at your next service appointment! Sincerely, the Team at McSweeney Chevrolet GMC

October 16, 2023

Always appreciate the great service team at McSweeney. Thanks for such a great visit and wonderful experience. More

by JESSICA.VICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, Michelle Price
October 14, 2023

In for an oil change and tire rotation. Completed in a timely manner. While waiting I observed the staff solving a problem for another customer. More

by cclarkc4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Price
Oct 17, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, the Team at McSweeney Chevrolet GMC

October 13, 2023

Very courteous and knowledgeable We'll recommend all my friends and family To use McSWEENEY Chevrolet GMC. More

by CASSENS7169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Hill
Oct 16, 2023 -

McSweeney Chevrolet GMC responded

We cannot thank you enough for your wonderful review of McSweeney Chevrolet GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, the Team at McSweeney Chevrolet GMC

October 12, 2023

They provided excellent service. I was a little early for my appointment but they took my car right in and went to work on it when I arrived. More

by MBAKER3014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Hill, Justin Lightsey
Oct 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from McSweeney Chevrolet GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

October 12, 2023

My vehicle was in their shop for 3 weeks with no updates. I would call every few days and would be told that they weren't sure on the status. At week 3 I drove to the dealership and spoke to them in person More

by RWilliams
Recommend Dealer
No
Employees Worked With
Michelle Price
Oct 13, 2023 -

McSweeney Chevrolet GMC responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, the Team at McSweeney Chevrolet GMC

October 11, 2023

Always get excellent service from delearship. Staff is courteous and knowledgeable and answers any questions. More

by RIVERTRASHMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at McSweeney Chevrolet GMC

October 11, 2023

Daniel was the best service advisor, let me know what was going on at every turn. More

by whitk4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kamppinen
Oct 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the awesome feedback! You're right, Daniel is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, the Team at McSweeney Chevrolet GMC

October 11, 2023

We’ve purchased several vehicles thru this dealership. Top notch to do business with. Service Dept. does an excellent job ! More

by MALONES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, the Team at McSweeney Chevrolet GMC

December 02, 2022

Service department is anything but a service department. They lack communication skills and have zero regard for their customers. I would not recommend them to anyone. More

by scarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristine
...
31