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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
349 Reviews

349 Reviews of McSweeney Chevrolet GMC - Service Center

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November 15, 2023

The staff is Very friendly, but the service isn't very prompt or on time! More

by FMCSHERDON201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service, Justin Lightsey, Michelle Price
Nov 17, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your feedback. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, the Team at McSweeney Chevrolet GMC

November 13, 2023

Abby at the front desk was very helpful, they got my truck in right on time and had a room for us to wait in with our dogs. Very good service department. More

by JONMSLOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Nov 14, 2023 -

McSweeney Chevrolet GMC responded

Thank you for visiting our service department and for leaving the kind words, Jon. We plan to continue giving great customer service and a comfortable place for all our guests (and their dogs!) during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

November 12, 2023

Double gasket oil filter oil dripping out as pulling out of dealership employees saw didn't try to run down and correct. Just left phone message. Drove around and found message upon arrival at home. Truck h More

by DRGKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Trump
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, Michelle Price
Nov 14, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you taking the time to share your experience with our service department. Here at McSweeney Chevrolet GMC, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. Sincerely, the Team at McSweeney Chevrolet GMC

November 11, 2023

I left my truck over night and service was prompt and professional. Received call for pick up when service was completed More

by SGSHEFFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Hill, Justin Lightsey
Nov 14, 2023 -

McSweeney Chevrolet GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

November 08, 2023

I was very pleased with the fact they put covers over my seat. I had to bring my vehicle in for a recall, but to also clean grease from my roof from the last time I was there for an oil change. They cleaned More

by BARBARAHALL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

McSweeney Chevrolet GMC responded

At McSweeney Chevrolet GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent service visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, Barbara! Sincerely, the Team at McSweeney Chevrolet GMC

November 08, 2023

Called booked an oil change and asked to make sure they had the parts on hand was told they did. Two hours into my wait they informed me no oil filter but it was coming from a local auto parts. My one hour More

by JPHENRY636
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at McSweeney Chevrolet GMC

November 07, 2023

Even though I had to wait on parts, my car was ready in a reasonable time. Everyone was very professional, polite & nice throughout. More

by PCRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 08, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

November 06, 2023

Mike Trump is the best. Tom Brown sold us two new vehicles because of his patience. New owners got lots of excellent employees in the deal. More

by AJWEAVERF111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your review of our sales team, AJ. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

November 06, 2023

Mike. Trump is always very helpful. I had tire trouble and I was on the interstate. I turned around and came to the dealership, but called, because it was More

by RPLIER
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, the Team at McSweeney Chevrolet GMC

November 05, 2023

Whitt Jones was a great help and was persistent in finding me the truck I was looking for. More

by CURRY.CLEMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Hill
Nov 07, 2023 -

McSweeney Chevrolet GMC responded

Thank you for taking the time to write this 5-star review, Curry. We strive to provide courteous service to all our guests and are glad to hear that Whitt helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, the Team at McSweeney Chevrolet GMC

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