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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
366 Reviews

366 Reviews of McSweeney Chevrolet GMC - Service Center

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November 29, 2023

I was treated with respect from beginning to the end of my car being in the shop. It was in the shop for 6 weeks. McSweeney allowed me to have use of a vehicle for 4 of the 6 weeks. I appreciated that ver More

by Janet
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and Abby , David Walsh
Report | Print
Nov 30, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the kind words, Janet. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At McSweeney Chevrolet GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Team at McSweeney Chevrolet GMC

November 27, 2023

The recalled was performed in a timely manner. The wait time for recalls to be completed was short.. More

by ANDY_LESURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Report | Print
Nov 29, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out Andy! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, the Team at McSweeney Chevrolet GMC

November 26, 2023

The service writers are prompt, courteous and efficient. The waiting room is comfortable and accommodating. The mechanic returned my vehicle in a clean condition. The cashier was prompt, friendly and effici More

by GARYHETZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

McSweeney Chevrolet GMC responded

Thank you for visiting our service department and for leaving the kind words, Gary. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

November 26, 2023

Very knowlegable and great service team. Small town family feel. Good selection on new and used vehicles More

by REDSHIRT1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Hoggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Walsh, Christy Justice, Abby Kelce, Miranda Hill, Justin Lightsey, Michelle Price
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Nov 29, 2023 -

McSweeney Chevrolet GMC responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, the Team at McSweeney Chevrolet GMC

November 23, 2023

Wouldn't trust my car with anybody else! Love the service department crew! I fully believe the new owners are doing their best to satisfy and meet the needs of their customers. More

by CEBOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbi
Report | Print
Nov 25, 2023 -

McSweeney Chevrolet GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, the Team at McSweeney Chevrolet GMC

November 23, 2023

Great service and friendly people very helpful. Would go back again. Got great car wash More

by jeffdl123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey
Report | Print
Nov 25, 2023 -

McSweeney Chevrolet GMC responded

We appreciate your input. We're glad to hear that you were impressed with the service we offer here at McSweeney Chevrolet GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The team at McSweeney Chevrolet GMC

November 22, 2023

Extra charge using credit/debit card for payment, considering most everyone uses those for payment nnowadays. More

by LOWERY.TODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lightsey
Report | Print
Nov 27, 2023 -

McSweeney Chevrolet GMC responded

Todd, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at McSweeney Chevrolet GMC

November 22, 2023

3% added to bill for using my credit card. Awful also prices too high for service More

by DAVIDRPRITCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Trump
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

McSweeney Chevrolet GMC responded

Thank you for sharing this review regarding your experience with us, David. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, the Team at McSweeney Chevrolet GMC

November 22, 2023

This is is great dealership with awesome new owners I would recommend this dealership to everyone. A lot of great people More

by daswalshoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Hoggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

McSweeney Chevrolet GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, the Team at McSweeney Chevrolet GMC

November 19, 2023

Always a pleasure dealing with their service department. Great experience from being greeted at the door, communication and service. More

by daswalshoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Walsh, Justin Lightsey
Report | Print
Nov 21, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your kind words. We feel our service department is what makes McSweeney Chevrolet GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, the Team at McSweeney Chevrolet GMC

Nov 21, 2023 -

McSweeney Chevrolet GMC responded

Hello, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing McSweeney Chevrolet GMC's Service Department. Sincerely, the Team at McSweeney Chevrolet GMC

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