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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
366 Reviews

366 Reviews of McSweeney Chevrolet GMC - Service Center

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December 08, 2023

Courteous and fast service. Called when the recall work was completed. Easy to drop off More

by WAJAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

McSweeney Chevrolet GMC responded

Thank you for taking the time to review McSweeney Chevrolet GMC. We're glad to hear that you found the drop off process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, the Team at McSweeney Chevrolet GMC

December 08, 2023

Had an appointment to replace a taillight on my 2019 Doge Ram. Part was in stock. I was in and out in less than an hour. Yes I would recommend McSweeney! More

by TREVA.PATTERSON424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name?
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Dec 11, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the kind words, Treva. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At McSweeney Chevrolet GMC, we value our customers and we look forward to seeing you down the road. Sincerely, the Team at McSweeney Chevrolet GMC

December 07, 2023

Very slow service, my truck was there for a few days when it was delivered, notice that the front glass is broken More

by PEYE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abby
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Dec 08, 2023 -

McSweeney Chevrolet GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss your visit further. Sincerely, the Team at McSweeney Chevrolet GMC

December 06, 2023

Prompt service in a cheerful environment. Staff is well trained and friendly. Wouldn't hesitate to recommend. More

by LJSTICKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ABBY
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Dec 07, 2023 -

McSweeney Chevrolet GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at McSweeney Chevrolet GMC

December 04, 2023

Very friendly and courteous and I did not have to wait too long to get my vehicle back. More

by gvallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
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Dec 05, 2023 -

McSweeney Chevrolet GMC responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, the Team at McSweeney Chevrolet GMC

December 03, 2023

Everyone was very helpful, polite, and kind. I don't like the 15 word minimum. A bit excessive More

by JLOWERYBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Abbie and Addy. Both nice and helpful. 5 stars each
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Dec 05, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

December 03, 2023

Great bunch of people to work with! I will be back again If I need them. Here’s hoping I won’t need them. Very knowledgeable as well as polite. They treat you as family!! More

by CHARLOTTE.SHAW23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

McSweeney Chevrolet GMC responded

Charlotte, thank you for recognizing your experience at McSweeney Chevrolet GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, the Team at McSweeney Chevrolet GMC

December 03, 2023

Love the technicians. Labor was pretty pricy but if quality is good then rate per hour is okay! More

by sSMARTIN7191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

McSweeney Chevrolet GMC responded

Thank you for visiting McSweeney Chevrolet GMC’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, the Team at McSweeney Chevrolet GMC

December 02, 2023

Daniel did a nice job keeping me informed on the status of my truck. I was very impressed with the service technician and his troubleshooting skills. More

by MMARION0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 05, 2023 -

McSweeney Chevrolet GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Daniel able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, the Team at McSweeney Chevrolet GMC

December 02, 2023

I have used Stokes before it became McSweeney and i have never been charged extra using a debit card, but I was today. I also was supposed to get my 5th oil change free but was told today they are not honor More

by BARBARAHALL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you taking the time to share your experience with our dealership, Barbara. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, the Team at McSweeney Chevrolet GMC

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