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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
366 Reviews

366 Reviews of McSweeney Chevrolet GMC - Service Center

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December 16, 2023

Great customer service. Advisor Mike was courteous and attentive to car problem Kept me informed More

by BEVERLYSOJOYFULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe, Abby, Billing Dept Great team working together
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Dec 18, 2023 -

McSweeney Chevrolet GMC responded

Hi Beverly, and thank you for this great review! We're very happy that Mike was here to help you and treated you with the customer service we know you deserve. Sincerely, the Team at McSweeney Chevrolet GMC

December 15, 2023

No problems, about a hour wait for oil change and tire rotation. Price was ok with me. More

by drzpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walsh
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Dec 18, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at McSweeney Chevrolet GMC

December 15, 2023

Courteous, prompt. Clean establishment. Checks to make sure you are pleased with their overall service. More

by ssumrall46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

McSweeney Chevrolet GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, the Team at McSweeney Chevrolet GMC

December 14, 2023

Everything went well. Timely service. Nothing else to say about it. Why 15 words? Done More

by PTTCMILAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
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Dec 15, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

December 12, 2023

Was a little worried the change in ownership would change the dealership... And Service. But had a great experience as usual! More

by eddie53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
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Dec 13, 2023 -

McSweeney Chevrolet GMC responded

Eddie, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at McSweeney Chevrolet GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, the Team at McSweeney Chevrolet GMC

December 11, 2023

Addy in the service department got me right in they checked over my truck in a few minutes and got me back on the rd. She is a vital part of the service team and is always super nice every time I've b More

by rcloader75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addy kelce, David Walsh
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Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thanks for your outstanding review! We are very happy to hear that Addy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at McSweeney Chevrolet GMC

December 11, 2023

The young lady who answers the phone in the Service Dept was extremely friendly and helpful. Great customer service, my first time visiting since new dealer. More

by AM2C1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walsh
Report | Print
Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, the Team at McSweeney Chevrolet GMC

December 11, 2023

The Whole experience was Very Good. The Service advisor was Abby that was in touch with me during the whole time. The truck was performed as I expected and for about the price I expec More

by JPAYNESCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Collins, Justin Lightsey
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Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Abby was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, the Team at McSweeney Chevrolet GMC

December 10, 2023

I like the dealership,friendly professional and they try to fit you in as soon as possible. More

by BELLVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
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Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

December 10, 2023

Having a hard time getting a response from Mike Trump. Called and left message on 12/6/23 and have not heard back from him. Jim Lawrence 334-538-6013 More

by jtlal334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, the Team at McSweeney Chevrolet GMC

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