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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
349 Reviews

349 Reviews of McSweeney Chevrolet GMC - Service Center

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December 11, 2023

The Whole experience was Very Good. The Service advisor was Abby that was in touch with me during the whole time. The truck was performed as I expected and for about the price I expec More

by JPAYNESCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Collins, Justin Lightsey
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Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Abby was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, the Team at McSweeney Chevrolet GMC

December 10, 2023

I like the dealership,friendly professional and they try to fit you in as soon as possible. More

by BELLVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
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Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

December 10, 2023

Having a hard time getting a response from Mike Trump. Called and left message on 12/6/23 and have not heard back from him. Jim Lawrence 334-538-6013 More

by jtlal334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, the Team at McSweeney Chevrolet GMC

December 08, 2023

Courteous and fast service. Called when the recall work was completed. Easy to drop off More

by WAJAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

McSweeney Chevrolet GMC responded

Thank you for taking the time to review McSweeney Chevrolet GMC. We're glad to hear that you found the drop off process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, the Team at McSweeney Chevrolet GMC

December 08, 2023

Had an appointment to replace a taillight on my 2019 Doge Ram. Part was in stock. I was in and out in less than an hour. Yes I would recommend McSweeney! More

by TREVA.PATTERSON424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name?
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Dec 11, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the kind words, Treva. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At McSweeney Chevrolet GMC, we value our customers and we look forward to seeing you down the road. Sincerely, the Team at McSweeney Chevrolet GMC

December 07, 2023

Very slow service, my truck was there for a few days when it was delivered, notice that the front glass is broken More

by PEYE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abby
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Dec 08, 2023 -

McSweeney Chevrolet GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss your visit further. Sincerely, the Team at McSweeney Chevrolet GMC

December 06, 2023

Prompt service in a cheerful environment. Staff is well trained and friendly. Wouldn't hesitate to recommend. More

by LJSTICKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ABBY
Report | Print
Dec 07, 2023 -

McSweeney Chevrolet GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at McSweeney Chevrolet GMC

December 04, 2023

Very friendly and courteous and I did not have to wait too long to get my vehicle back. More

by gvallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
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Dec 05, 2023 -

McSweeney Chevrolet GMC responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, the Team at McSweeney Chevrolet GMC

December 03, 2023

Everyone was very helpful, polite, and kind. I don't like the 15 word minimum. A bit excessive More

by JLOWERYBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Abbie and Addy. Both nice and helpful. 5 stars each
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Dec 05, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

December 03, 2023

Great bunch of people to work with! I will be back again If I need them. Here’s hoping I won’t need them. Very knowledgeable as well as polite. They treat you as family!! More

by CHARLOTTE.SHAW23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

McSweeney Chevrolet GMC responded

Charlotte, thank you for recognizing your experience at McSweeney Chevrolet GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, the Team at McSweeney Chevrolet GMC

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