McPeek's Chrysler Dodge Jeep Ram of Anaheim - Service Center

SMALL TIME DEALERSHIP DESPERATE FOR EVERY CENT If you are able to I would go somewhere else. I took my 2015 Charger RT in because it was leaking oil, I also asked for an oil change. I had bought th If you are able to I would go somewhere else. I took my 2015 Charger RT in because it was leaking oil, I also asked for an oil change. I had bought the car at McPeeks 2 years ago. During their diagnostic, it was discovered that the oil leak was caused by the filter, which was installed by a outside place. To me, this could have been easily resolved. I knew it was minor, the service staff knew it was as well. Instead they charge for an entire diagnostic, not covered by warranty, and also a car rental, which was done in somewhat of a omissive way. To be honest, by the book, this service department did nothing wrong. But as far as customer service, and gaining future business from me, not going to happen. I was thinking of trading up to a SCAT Pack RT at Mc Peeks, but Im going to look elsewhere since this place seems to care about quick money rather than keeping customers happy long term. My bill total was close to 400(should have just been for the oil change) for a oil filter that was not screwed on correctly!!! GO ANYWHERE BUT HERE FOR SERVICE OR SALES! More

TERRIBLE There is a reason, that there is a revolving door in the service dept. In the period of 1 year, 3 manager changes, service writer changes, it's all go There is a reason, that there is a revolving door in the service dept. In the period of 1 year, 3 manager changes, service writer changes, it's all got to add up to something.. They damaged my 2016 Ram 1500, not to mention, greasy boot marks in my interior, greasy palm marks on my windows, a lack of regard for the safety of their clients vehicles. Disrespectful and condescending... They smashed the front of my truck, and have offered to settle for $100.00.. The bumper needs to be replaced, and the upper trim replaced and painted, but they think $100.00 "should cover it". Stay away, there are other dealerships out there whom value their clients. More

Mr. Benjamin Recently I took my Ecodiesel truck in to have the engine light looked at and have them repair it. My truck only has about 20300 miles. Within 12 miles Recently I took my Ecodiesel truck in to have the engine light looked at and have them repair it. My truck only has about 20300 miles. Within 12 miles the engine light came back on. When I took my truck back a Mr. Benjamin was out directing traffic. He asked me why i was there and I explained it to him that my engine light came back on and I would like to talk to you about the repairs that you did that are under warranty but you "Charged" me for the repairs. Benjamin started yelling and screaming at me and literally kicked me off of his property. i then left and went to another Dodge place and when they put their computer on my truck they received different codes and they did the repairs. Why did McPeek make me pay for warranty work. Why did they put down on the paperwork that I requested work to be done when I, not being a mechanic, did not go there for anything other than to have the check engine light looked at?? Oh my avoid this auto repair facility. More

They got my key fix There's one thing about me if I say something negative and if it's fixed I will come back in corrected I want to say special thanks to, Ken , Doug, an There's one thing about me if I say something negative and if it's fixed I will come back in corrected I want to say special thanks to, Ken , Doug, and Alec A couple weeks ago I posted something it was not a positive review . I was not expecting a phone call back or anything I was sitting on the couch with my son the phone ring was 9 o'clock at night I was very shocked it was the dealership they actually follow through and gave me a call I was very happy my car was in the following week be fixed from the sales manager to the salesperson and to the service department, I'm looking forward to doing more business with them people laugh at me because I have gotten 7 car from them but I'll tell you right now they stand behind their word and they fix the problem sometimes our hands are tied and we have to find other ways to get things fixed and these guys came through. I have no problem paying my telephone number on here if anybody has any questions sometimes hearing the voice of somebody and the sincerity they have, Bryan Blair 714 351 7395 Thank you guys for your wonderful job More

dealership was quick to assume i was a thieft I have a 2010 charger and ive done business with the dealership before with no problems, some months ago i orderd an a/c control unit, i was imformed I have a 2010 charger and ive done business with the dealership before with no problems, some months ago i orderd an a/c control unit, i was imformed a few days later that it had arrived and promptly went in for it, when it was handed to me by the gentleman who was alone and doing mutiple things, i asked him if i needed anything else he replied, your all set,! long story short i didnt know it needed programing and i spent time, money, effort trying to figure my a/c, all i asked from the dealer once i knew the problem, was for a discount on the programing of the unit to my car, Instead i was called a liar and was told that they dont make those kind of mistakes. I have my own plumbing company and business is good i dont need a discount i thought it was the right thing to do, but i definitely didn't need to be called a liar and insulted,but it seems that they needed the $75 more than me its a shame that they smile and treat farely when your making a purchase an apology would have been sufficient even if they didn't mean it but don't disrespect me if you don't know me at all. I still love my car and still havent fixed the a/c becouse ive been busy with work, but they have been of no help. Thanks mcpete More