McNeill Chevrolet Buick
Swanton, OH
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They welcomed me with my name on the board in anticipation of my coming. I appreicated that they knew my criteria for a car and discussed other cars that might meet my interest. I was encoura anticipation of my coming. I appreicated that they knew my criteria for a car and discussed other cars that might meet my interest. I was encouraged to take a test drive of several. finance and actual cost were explained helping me make the decision of length of loan. i did not go on line which would have been helpful but they had the answers. More
Took our vehicle in for the oil change. They were very prompt abaout getting our car in & serviced. They also washed the vehicle as an added service that we did not expect. If they do that for an oil ch prompt abaout getting our car in & serviced. They also washed the vehicle as an added service that we did not expect. If they do that for an oil change we know that we'll get great service all the way around. Everyone that we came in contact with was very friendly & helpful. That is something that we hadn't gotten at another dealership. More
Our overall experience at McNeill Chevrolet Buick was excellent. My wife and I purchased a certified used Chevrolet from Henry and McNeill back in 2006. That experience lead to our return to purchase a n excellent. My wife and I purchased a certified used Chevrolet from Henry and McNeill back in 2006. That experience lead to our return to purchase a new Chevrolet in 2011. We test drove several cars before deciding on the car we wanted. Henry assisted us in deciding upon a 2011 Cruze Eco. Henry even pointed out an additional discount for being a Saturn owner that GM was offering for new car purchases. All aspects of the sale were handled in a professional manner. I highly recommend this dealer. Thank you. More
I walked in to test drive a Pontiac G6. I wanted a convertible, & I knew they didn't have any, but they did have a sedan. I figured that would give me a good idea of how the G6 convertible would hand convertible, & I knew they didn't have any, but they did have a sedan. I figured that would give me a good idea of how the G6 convertible would handle, since it's basically the same model. By the time I left the dealership, they had located 3 convertibles for me to consider. Two days later they had the one that sounded in the best shape here at the dealership for me to test drive. Two days after that it belonged to me. Great service. The day I was planning to pick the car up, my husband was ill, so they actually brought it to my house, a good 1/2 hour drive from the dealership!! Definitely would recommend this dealership! More
Tim was easy to work with, was friendly, respectful, and patient as we were searching for a first car for our daughter. We didn't feel pressured to buy, and it seemed everyone we encountered wanted to be he patient as we were searching for a first car for our daughter. We didn't feel pressured to buy, and it seemed everyone we encountered wanted to be helpful in giving us information about the vehicle, and we didn't feel like they were lying or trying to cover up anything. My only complaint is that we went back for a scheduled service appointment to fix a windshield stone chip (present at purchase) for which we waited 50 minutes past our appointment time for the glass guy to show up and he never did, nor did he call to say why he was late. We had to leave without getting it fixed. What's worse is we were actually at Glass Doctor when I called McNeill to check if they knew whether it had already been fixed while on their lot, and the service guy suggested I bring it to them rather than having it fixed at Glass Doctor because they could do it cheaper. Now I will have to schedule another appointment, waste my gas and time to get there, and hope it doesn't spider in the meantime. But other than that, the dealership is very welcoming, friendly, and clean, the people are nice and don't have an attitude like some larger dealerships, and I would recommend them to anyone buying a used car. More
I had a wonderful experience at McNeill Chevrolet Buick. The whole process was handled professionally and the customer service was exceptional! I have already recommended their services to friends and will The whole process was handled professionally and the customer service was exceptional! I have already recommended their services to friends and will continue to do so in the future. More
Tim was a great salesman to work with, no high pressure sales tactics. All questions were answered immediately and the financing department was easy to work with at the dealership. sales tactics. All questions were answered immediately and the financing department was easy to work with at the dealership. More
Henry in New Car sales was outstanding from start of transaction to actual purchase. We could not be more pleased with the purchase of our new Conv: Camaro and we owe it all to Henry. As well the fellow transaction to actual purchase. We could not be more pleased with the purchase of our new Conv: Camaro and we owe it all to Henry. As well the fellow in the Finance Dept: who closed our purchase was most friendly and explained everything available to us as we walked away with no questions. Thanks so much Henry!!!! More
No gimmics or shell games here, employee pricing, straight up and out the door. All the staff was great and eager to please. Jeremiah the Bullfrog is now a friend of mine. Joy to the world joy to me straight up and out the door. All the staff was great and eager to please. Jeremiah the Bullfrog is now a friend of mine. Joy to the world joy to me with the new Z71 4x4. More
I got the truck I needed and at an affordable price. No pressure smooth transaction. The truck is has everything I wanted and I hope it the quality is as good as the transaction. pressure smooth transaction. The truck is has everything I wanted and I hope it the quality is as good as the transaction. More