McNeill Chevrolet Buick
Swanton, OH
Filter Reviews By Type
Showing 73 reviews
Went there to get a marker light replaced in the front, oil, change, tire rotation. I was told also, the same side headlight was out as the marker light, which I approved for them to replace . I picked up oil, change, tire rotation. I was told also, the same side headlight was out as the marker light, which I approved for them to replace . I picked up The truck, started the engine, noticed that the check engine light was on, also the heater fan made a loud noise. immediately went back in, service manager came out, checked it, when he came back, the check engine light was out. He said he could not explain the engine, check, light, and that when they checked the cabin filter, some debris must have wrapped around the fan. Did not offer to fix it. The next day I noticed that the marker light was still out, and that the windshield fluid was not completely filled. Like the receipt said.Bill came to $245.00. Returned the following day and spoke to the service manager, explaining what I had found and that evidently the workers do not follow through and check the work they do. Also, how do I know anything was checked? He offered me no satisfaction. But did tell me the motor could burn up from the heater because of the fan and I shouldn’t use it. It did not make a sound before I took it there. Only promising to call me the same day, which never happened. To me it seems that I have to pay someone else to take the headlight assembly out, replace this bulb that I went there for and forced to replace the air cabin filter and unfreeze the fan blade. Which will not be free. Previously, my last oil change, tire rotation there, the mechanic forgot to replace my valves stem caps. When I returned, they told me they couldn’t get them. They were gone basically too bad. This is a Chevy dealership they are supposed to be top-notch mechanics, and charge top dollar. More
Was a very smooth transaction. Probably the best and easiest time I have ever had in purchasing a vehicle. I would recommend this dealer to anyone. The financing department was also very helpful as well easiest time I have ever had in purchasing a vehicle. I would recommend this dealer to anyone. The financing department was also very helpful as well. More
Mike went out of his way to make sure I got the car I wanted. Other dealers I visited did not seem interested in selling me a car. One dealer visited did not even approach me in the over 20 minutes I was wanted. Other dealers I visited did not seem interested in selling me a car. One dealer visited did not even approach me in the over 20 minutes I was on their lot. I would recommend McNeil, in fact I already have. More
I caled to make a service appointment on a friday morning and was told bluntly..'monday at 4. I explained why I needed to get an oil change that day and was told….'monday at 4! He took no interest in my prob and was told bluntly..'monday at 4. I explained why I needed to get an oil change that day and was told….'monday at 4! He took no interest in my problem at all and acted like he could not wait to get off the phone with me. More
Mr. Cockerll was very friendly and helpful in our selection of a new truck. He worked out several options for vehicles and financeing for us. I consider Mr. Cockerill a good person to do business w selection of a new truck. He worked out several options for vehicles and financeing for us. I consider Mr. Cockerill a good person to do business with. More
Purchased a new car when we came to pick it up it was not the same one we looked at. We did not appreciate the bait and switch and had to get the GM involved. I feel we should have purchased some where else. the same one we looked at. We did not appreciate the bait and switch and had to get the GM involved. I feel we should have purchased some where else. I walked away with a very uneasy feeling. On a better note the Service Dept is the absolute best I have ever dealt with! More
The sales staff was professional, energetic and friendly. They made us feel welcome and were able to answer our questions. Our buying experience was positive and I would consider doing business with this d They made us feel welcome and were able to answer our questions. Our buying experience was positive and I would consider doing business with this dealership in the future. More
We had a great experience at Mc Neills. Henry was very nice we never felt pushed or rushed. It was a very casual and comfortable atmosphere. We believe we got a fair trade amount and the price of the used nice we never felt pushed or rushed. It was a very casual and comfortable atmosphere. We believe we got a fair trade amount and the price of the used truck we bought was reasonable. We would recommend Henry and Mc Neills to our friends. More
Scott and all the sales staff were very friendly ! If your looking for a new/used car or truck give McNeill Chevrolet a chance. Thanks for the Great Deal Guys ! Shaun Boggs your looking for a new/used car or truck give McNeill Chevrolet a chance. Thanks for the Great Deal Guys ! Shaun Boggs More