McMullen Ford- Council Bluffs - Service Center

Pickup repair Got us in for service immediatly. Same day repair. Gave us a ride home while we waited and called with problem results. Then called again when done Got us in for service immediatly. Same day repair. Gave us a ride home while we waited and called with problem results. Then called again when done More

VERY expensive for same eork done for far less prior Pressure to purchase additional warrenty when trading vehicles quite high. Promises of coverage not honored later. Prices for exact services jump up d Pressure to purchase additional warrenty when trading vehicles quite high. Promises of coverage not honored later. Prices for exact services jump up drastically in two month period. Many excuses given but no real restitution for continued higher charges on services customer was Jo'slead to believe was covered under warrenty. DO NOT get fooled into pur basing warrenty! It is just a sales competition and nothing more. More

Bad customer service. While my repairs were done in a timely fashion once my part was in, everytime I had to deal with anyone it was horrible customer service. Once my car While my repairs were done in a timely fashion once my part was in, everytime I had to deal with anyone it was horrible customer service. Once my car even broke down outside of the service center & it took forever for anyone to ask if we needed help & I'm pretty sure that guy was a manager. The service center employees have very busy attitudes. It was just bad customer service all around. I definitely will not be buying my next vehicle there. More

evaluation routine oil change done very well and two recall items were done in a timely manner. staff very friendly and helpful there were no problems noted routine oil change done very well and two recall items were done in a timely manner. staff very friendly and helpful there were no problems noted More

Service Always friendly and very helpful always has advice on when to replace parts. They have all the information that we are always looking for. Thank you Always friendly and very helpful always has advice on when to replace parts. They have all the information that we are always looking for. Thank you so much!!! More

Fix rear door Great job. Thanks for your fast service and getting me in so quickly. All you guys are very helpful. Matt was so easy to work with. Thanks again. Great job. Thanks for your fast service and getting me in so quickly. All you guys are very helpful. Matt was so easy to work with. Thanks again. More

Randy good service rep Randy does a good job taking care of us & following thru. Always good to have his help. He is kids nd & personable. Make sure you Keep him !!! Randy does a good job taking care of us & following thru. Always good to have his help. He is kids nd & personable. Make sure you Keep him !!! More

Wonderful experience Friendly. Outstanding customer service. Quick turn around. By checking around, we found their prices were better than other dealers in the area perfor Friendly. Outstanding customer service. Quick turn around. By checking around, we found their prices were better than other dealers in the area performing the same tasks with pristine workmanship. Will definitely use this company again. Completely satisfied. More

Had a blowout! Pulled in to McMullen service after tire popped and Glenn the service expert had tires and sold them at the best price after checking the price on the Pulled in to McMullen service after tire popped and Glenn the service expert had tires and sold them at the best price after checking the price on the other guys, one was right across the street and then the Nissan and Kia store down the road. Thank you Glenn. More

Oil change I had very little contact with the service advisor and I was not given a copy of the inspection that I always get from other dealerships. It did not s I had very little contact with the service advisor and I was not given a copy of the inspection that I always get from other dealerships. It did not seem like there was much interest in my business. More