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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,592 reviews
February 17, 2018
McMullen Ford and Ron Dufek are outstanding This dealership and Salesman Ron Dufek went out of their way to make sure we got the ride that was best suited to our wants! Thank you all so very mu This dealership and Salesman Ron Dufek went out of their way to make sure we got the ride that was best suited to our wants! Thank you all so very much for finding the right Ford F150 and working with us so diligently! We will recommend you to everyone we know. We love our new ride!! More
by NANCJ
Verified CustomerEmployees Worked With
Ron D and Aaron
February 16, 2018
Simple and friendly McMullen made it hassle free and we’re very helpful in buying our certified pre-owned vehicle. Great first experience in buying a ford vehicle McMullen made it hassle free and we’re very helpful in buying our certified pre-owned vehicle. Great first experience in buying a ford vehicle More
by dschroder13
Employees Worked With
Audrey
February 12, 2018
McMullen Ford is always friendly and helpful. I have been a customer of McMullen Fords for over 20 years. I come back because the treat me good and they do a great job. I have been a customer of McMullen Fords for over 20 years. I come back because the treat me good and they do a great job. More
by Monica Tallman
Employees Worked With
Randy checked me in
February 11, 2018
Awesome service They treat their customers great. I am from Indiana and come thru town and they got me in and treated me like a local. I wish this was my local deal They treat their customers great. I am from Indiana and come thru town and they got me in and treated me like a local. I wish this was my local dealer. Thanks guys.. More
by PPETERS1
Employees Worked With
Randy Archer , and Some Dan guy.
February 09, 2018
Top Notch Body Shop Thanks to body shop manager Matt Wemhoff and his team for making the repair of my wife's Explorer as painless as possible. Parts were ordered and r Thanks to body shop manager Matt Wemhoff and his team for making the repair of my wife's Explorer as painless as possible. Parts were ordered and ready to go by service appointment time so minimal delay getting the car returned to her. Also, the car was spotless inside and out when picked up Thanks everyone. More
by FENTSKI
Employees Worked With
Matt Wemhoff, Body Shop Mgr.
February 07, 2018
Oil change Had an appointment and got right in and did it. Went to waiting area and waited for them to come and let me know it was done and ready to go. Extremel Had an appointment and got right in and did it. Went to waiting area and waited for them to come and let me know it was done and ready to go. Extremely satisfied with the whole process! More
by JERRYPRINCE4142
Employees Worked With
Glen
February 07, 2018
McMullen Ford is fabulous! They didn't get the problem repaired the first time but they really stepped up to the plate top get to the bottom of the issue. They more than compen They didn't get the problem repaired the first time but they really stepped up to the plate top get to the bottom of the issue. They more than compensated us for not hitting the target the first time. AND in their defense -- those electrical issues are beyond tricky sometimes! Great customer service by Glenn and Mr. McMullen Jr. More
by BEANZR
Employees Worked With
Glenn Smith
February 07, 2018
McMullen Ford - The pillar of excellent customer service Took my 2016 Taurus to them for the Ford "The Works" maintenance package. Their team is the very best around. I highly recommend them to you. Took my 2016 Taurus to them for the Ford "The Works" maintenance package. Their team is the very best around. I highly recommend them to you. More
by Tim
Employees Worked With
Glen
February 07, 2018
Oil change Call to make a appointment and was told to bring it in. They got right to it and everyone was really friendly and very nice to talk to Call to make a appointment and was told to bring it in. They got right to it and everyone was really friendly and very nice to talk to More
by NACKAS
Employees Worked With
Randy Archer
February 05, 2018
Our McMullen Ford Sales Experience We were assisted at McMullen by sales Rep Alex K. He was very professional, courteous & helpful. He answered all of our questions and provided us acc We were assisted at McMullen by sales Rep Alex K. He was very professional, courteous & helpful. He answered all of our questions and provided us access to the vehicle in which we were interested and he enabled us to test drive the vehicle. Unlike our experience at another auto dealer earlier in the day, we were not subjected to the "hard sell" approach (i.e., don't let the customer leave until he/she is pressured into buying a vehicle). We would have no problem recommending McMullen to a prospective auto buyer, based on our experience. More
by TOM C Papillion NE
Employees Worked With
Alex Knudson, Lucas Amaya
