Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McMullen Ford- Council Bluffs
Council Bluffs, IA
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,592 reviews
November 30, 2018
My Review My wife and I have been doing business with the McMullen family for 30 years. We've bought or leased at least 15 vehicles over that period of time. My My wife and I have been doing business with the McMullen family for 30 years. We've bought or leased at least 15 vehicles over that period of time. My sons and daughters have bought cars from McMullen too. I get good deals, may have been able to save a buck or two somewhere else, but I trust this dealership. The service department is honest and friendly. I recently took my wife's car in for service thinking it needed new brakes. The service team could have easily done hundreds of dollars of work, but instead told me they had inspected the brakes and it was not necessary to replace them. Recently we bought a new car and Mr. Daryl Watson took the time to give us an in depth review of all the electronic features and their operation. He even volunteered to come to our home and set up the garage door opening system. I feel I'm am with friends at McMullen Ford and that's important to me. They give great after purchase service. We won't go anywhere else for vehicle needss. ' More
by barbara-and-bill
Verified CustomerEmployees Worked With
Other Employees :
The lovely ladies in the bookkeeping department and ever pleasant and cheery Cheryl at the front desk, Randy Archer, Glenn Smith, Matt Wemhoff
November 30, 2018
New 2018 Went in buy a 2018 raptor and ended up with a platinum instead. Was taken care of just needed a little more TLC. This is the third vehicle that I have Went in buy a 2018 raptor and ended up with a platinum instead. Was taken care of just needed a little more TLC. This is the third vehicle that I have purchased in the last 7 years from McMullen and have had all the service done they with just minor issues. More
by HD07DELUXE
Employees Worked With
Other Employees :
Randy Archer, Bob Fausset, Pete Belcastro, Ron Dufek, Matt Wemhoff, Angela Middleton
November 28, 2018
Top Notch Allowed to privately discuss. No pressure to choose what we didn't want. Spent the time to ensure we understood all the bells and whistles. Allowed to privately discuss. No pressure to choose what we didn't want. Spent the time to ensure we understood all the bells and whistles. More
by DRSHIPP
Employees Worked With
Pete Belcastro, Bob Elet
November 28, 2018
This was the easiest car purchase I have ever made. Easy straight forward dealership.They treated me like royalty.I would recommend this place to anyone looking to buy a car or truck.Everyone was very Easy straight forward dealership.They treated me like royalty.I would recommend this place to anyone looking to buy a car or truck.Everyone was very friendly.I'll never go anywhere else ! Thank You so much guy's !Daryl Watson was my salesperson.Once again.....Thank you all! More
by DAGUERANDY
November 27, 2018
To purchase a vehicle We were able to purchase a new vehicle off the showroom floor. We are very pleased with the purchase. We were pleased to receive the gift card as a pe We were able to purchase a new vehicle off the showroom floor. We are very pleased with the purchase. We were pleased to receive the gift card as a perk. More
by JCOTTONS
Employees Worked With
Ron Dufek
November 23, 2018
Easy and comfortable Stopped to look and ended up driving away in a new Escape. Ronnie was nice guy and no pressure and I was comfortable with the final deal Stopped to look and ended up driving away in a new Escape. Ronnie was nice guy and no pressure and I was comfortable with the final deal More
by RLUX2001
Employees Worked With
Ronnie from Minnesota not on your list, Pete Belcastro
November 20, 2018
Amazing Sales & Service Robert has amazing knowledge of the vehicles at McMullen Ford. He did an amazing job making sure that we got exactly what we were looking for. Robert has amazing knowledge of the vehicles at McMullen Ford. He did an amazing job making sure that we got exactly what we were looking for. More
by Wesley
Employees Worked With
Pete Belcastro, Robert Simmons, Bob Elet
November 20, 2018
Skip Marsh It was very easy to deal with Skip. He walked us through everything. I told him what we wanted and he got it for us. We came back and bought an It was very easy to deal with Skip. He walked us through everything. I told him what we wanted and he got it for us. We came back and bought another car and referred family members to him. More
by JSHETLAR
Employees Worked With
Skip Marsh
November 20, 2018
Everything was done just like I asked! I asked for an appointment in the next couple of days they said if I could drop it off this morning they would work it in the same day I asked for an appointment in the next couple of days they said if I could drop it off this morning they would work it in the same day More
by CWHITTINGTON
Employees Worked With
Julie Jensen, Randy Archer
November 20, 2018
Oil change and check out everything, Prompt service, very nice employees and overall excellent customer service!!! I would and always do recommend Mcmullen Ford to everyone I know. Th Prompt service, very nice employees and overall excellent customer service!!! I would and always do recommend Mcmullen Ford to everyone I know. Thank you Penny More
by PCORECJC
Employees Worked With
Randy Archer, Glenn Smith, Lindsy Tinnon, Matt Wemhoff
