
McMahon Ford
Norwalk, CT
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Go-To Dealership Both the Service and Sales Department are excellent. My first visit to McMahon was to service a 2008 Ford Escape (purchased out of state); The service Both the Service and Sales Department are excellent. My first visit to McMahon was to service a 2008 Ford Escape (purchased out of state); The service team (Peter) was professional and honest. He clearly explained what maintenance needed to be done for my safety and what could be saved for a later date. He was clear and honest with pricing. My second visit to McMahon was to trade in my above vehicle for a new OR pre-owned vehicle. Max Parker helped me find the vehicle that fit all of my needs and was patient with my particular tastes. Within one day, Max found the perfect vehicle (2015 Ford Escape Titanium Edition) for me. The trade in value of my vehicle was transparent and easy to follow. Kevin even applied my earlier paid service charge to the value of my vehicle during trade in. Kevin and Max also worked with me to find all available discounts to get the best possible deal (best price found in all of my research). Kevin McMahon provided an amazing sales experience. I recently moved to CT from out of state and Kevin took care of transferring my insurance and registration with no headache on my end to my new vehicle. I will most definitely be servicing my new vehicle at McMahon, and I highly recommend purchasing a vehicle with them. Finally, having driven a low-tech 2008 for the past seven years, I was not at all familiar all of the "bells and whistles". Richard walked me through all of the features of the vehicle creating a seamless transition. As a young woman in my mid-twenties, I could not have asked for a better experience purchasing my first vehicle without the aid of family or friends. More
Ford escape lease It was my second time leasing a car from this location, and Charlie the manager was as always very pleasant. Ed Maldonado was the sales person I've It was my second time leasing a car from this location, and Charlie the manager was as always very pleasant. Ed Maldonado was the sales person I've had pleasure of working with on my second lease. He made the experience easy, and was very accommodating to my needs. He was also very patient, professional, never pushy and always available if I had any additional questions or concerns, which I had quite a few. Overall I'm very satisfied with this particular dealership and people I came in contact with. Their professionalalism and fair treatment of me as a client was something I didn't experience at other dealerships I have visited. More
Satisfied Customer My overall experience at McMahon Ford was excellent. The staff both sales and service were very helpful and attentive. I personally dealt with Ed Mald My overall experience at McMahon Ford was excellent. The staff both sales and service were very helpful and attentive. I personally dealt with Ed Maldonado. He was very professional and made the process of buying my vehicle a pleasure. I would recommend McMahon Ford to anyone looking to purchase a quality vehicle at competitive prices. More
New explorer Very helpful, a very easy transaction and took my trade in with a good valuation on it. Determined to do a deal and worked with me to achieve a good o Very helpful, a very easy transaction and took my trade in with a good valuation on it. Determined to do a deal and worked with me to achieve a good one for both parties. More
Great experience , the entire staff was courteous and friendly from the owner on down. Our sales rep work with us to find us exactly what we were looking for. , the entire staff was courteous and friendly from the owner on down. Our sales rep work with us to find us exactly what we were looking for. More
really felt wanted! great customer service, made the deal happen even with certain restrictions! felt wanted and that they really wanted to make it happen for us especial great customer service, made the deal happen even with certain restrictions! felt wanted and that they really wanted to make it happen for us especially since we were first time buyers. More
Great reliable cars, and great reliable people! My husband and I went to McMahon Ford to see about purchasing a used car as a second car for our family. We had a definite ceiling in price, but were My husband and I went to McMahon Ford to see about purchasing a used car as a second car for our family. We had a definite ceiling in price, but were also hoping to get a solid, safe and reliable car - and that's exactly what we got! We worked with Ed Maldonado and Kevin McMahon to find a car within our price range that checked all of the boxes that we require for our family. Everyone was so friendly and helpful - no pushiness, or up-selling; just honest, understanding, straightforward salesmanship. We picked up our new old car this morning, and could not be happier. The car we bought was originally purchased from McMahon and has been serviced there throughout it's 7-year life - and looks and drives like a new car. It has been maintained beautifully by their shop - and we will continue to bring it there! It's also worth it to note that my brother bought a used Ford Explorer from McMahon Ford in 1999/2000 when his twins were born. They are turning 16 next year, and are currently learning to drive in that same car! I don't remember how old it was when he bought it, but 16 years later, it's still running strong! Can't beat that... Long story short, when it comes time for us to purchase another car - new or used, we'll definitely be going back to McMahon. I can't recommend them enough!! More
Great smooth experience We had a great experience and love our new car! Everyone was extremely friendly, knowledgeable and helpful. Thank you and we will certainly be back! We had a great experience and love our new car! Everyone was extremely friendly, knowledgeable and helpful. Thank you and we will certainly be back! More
Honest dealer I recently purchased a certified pre-owned vehicle from McMahon. The process was relatively quick and painless. The salesman, Ed Maldonado was extre I recently purchased a certified pre-owned vehicle from McMahon. The process was relatively quick and painless. The salesman, Ed Maldonado was extremely polite and thoroughly went over all the features of the vehicle I was purchasing. At all times throughout the transaction, I felt that McMahon was dealing with me honestly and truthfully. On the day the transaction was concluded, Mr. Maldonado went above and beyond my expectations by answering many questions that I had, explaining all the new features of my vehicle, and even researching answers to more specific questions that I had that he didn't know the answer to at that time. Today, this level of honesty, integrity, and service is sadly lacking from many dealerships. My family has purchased other vehicles from McMahon in the past, and I am glad to carry on that tradition. I support local businesses and purchase American-manufactured products whenever feasible, and McMahon Ford stands as a great example of that. More
Great Service and Experience! This was my first time buying a car. McMahon Ford made the process very easy and had a great selection to choose from. Visited a few other dealerships This was my first time buying a car. McMahon Ford made the process very easy and had a great selection to choose from. Visited a few other dealerships and McMahon had the best service and most helpful sales department. After this experience I will go back to them in the future. More