McMahon Ford

If you want to be lied to and treated like an insignificant female customer, visit Ford McMahon in Norwalk, CT! I bought my car there because it's around the corner from my apartment, but that's insignificant female customer, visit Ford McMahon in Norwalk, CT! I bought my car there because it's around the corner from my apartment, but that's the only reason I would have visited this dealership. The customer service reps are untrustworthy, especially if you are a female and need car service that you can't do yourself. The customer service rep, Marco, who I dealt with for my last and final service was an absolute nightmare. He did not listen to my needs/ concerns on the car and fixed something I didn't ask for. Marco cleared my car to be fixed, when the same horrible noise was still happening. I explained to him that the car was still making the initial noise I came in for, and Marco proceeded to say that he cannot help with that and I'd need to come back. I left their service shop and had to call the McMahon sales manager to help me address the issue that was still there. I wasted ample time back and forth fending for myself with the car issues I needed fixed. They want your money, and that is it. I was going to buy Bronco from them, but after multiple bad customer service experiences, I will never be back. More

Helpful friendly professional courteous knowledgeable in every aspect. Chris Axel & Al were wonderful. Best dealership! every aspect. Chris Axel & Al were wonderful. Best dealership! More

Pleasant, patient and easy to deal with. Chris McMahon is very straightforward and Rich Agudo took the time to find the vehicle that I needed. Would deal with them again. Chris McMahon is very straightforward and Rich Agudo took the time to find the vehicle that I needed. Would deal with them again. More

Mcmahon Ford I recommend this dealership. The service by the sales representative was excellent. The finance manager Al was very tentative to the whole process. Kevin McMahon in charge of the The service by the sales representative was excellent. The finance manager Al was very tentative to the whole process. Kevin McMahon in charge of the used vehicles was also very helpful and knowledgeable. I also briefly spoke with the owner Chris McMahon and had a very pleasant conversation. I highly recommend them. I will use them again Sincerely Gilbert F. More

Excellent service! Very helpful and willing to go extra mile. Special mention to Al and Caroline for going the extra mile! Very helpful and willing to go extra mile. Special mention to Al and Caroline for going the extra mile! More

The sales associates and staff at McMahon Ford were excellent to work with. The dealership was very straightforward, honest, and I felt they hustled to make sure I got the right car that I was looking excellent to work with. The dealership was very straightforward, honest, and I felt they hustled to make sure I got the right car that I was looking for. More

McMahon is our neighborhood dealership so it was a no brained where we would go but small place equaled great service! Ordered our vehicle from the manufacturer with our sales advisor Gabriel, he talked brained where we would go but small place equaled great service! Ordered our vehicle from the manufacturer with our sales advisor Gabriel, he talked us through the whole process and made sure we got everything as we wanted. Was spot on with the timeline for production and kept us informed along the way. When we took delivery he spent the time with us to explain all the features thoroughly. I think the guys at McMahon liked how nice our Bronco turned out as much as we do! More

Our go-to for Ford vehicles. Always friendly, attentive, and trustworthy. Easy transaction with no surprises. Always friendly, attentive, and trustworthy. Easy transaction with no surprises. More

The sales rep was great spent as much time with me that I needed. Went over everything in detail and I was very happy with the whole experience at McMahon Ford. needed. Went over everything in detail and I was very happy with the whole experience at McMahon Ford. More

They were all extremely helpful, especially Caroline. She worked with me throughout the whole process to get my vehicle. If you’re in market to get a Ford, I would recommend this dealership. I look forw She worked with me throughout the whole process to get my vehicle. If you’re in market to get a Ford, I would recommend this dealership. I look forward to doing business with them in the future. More