McLeod Auto Sales
Killeen, TX
By Type
131 Reviews of McLeod Auto Sales
Don't do business with this place!!! Warning Warning Warning - Do not do business with this place!!!!!!! We purchased a truck back in January part of the agreement was we needed a spare t Warning Warning Warning - Do not do business with this place!!!!!!! We purchased a truck back in January part of the agreement was we needed a spare tire and they gave us an IOU documentation. We paid in full at the time of the purchase. Within a couple weeks we had to purchase all new tires (as the ones on it were patched with a homemade patch and filled with sand) and replace the U-Joints. We had to keep calling weekly to get the status of our spare tire and our license plates. We kept getting the run around, different excuses each week, and they kept asking us for more paperwork and documentation needed by the count to get our license plates. We call both Bell & Burnet Counties and ask about the documentation needed, they said they did not need any such documentation. In April once my husband wrote a bad review online, they finally responded that they were able to get the license, but now they said we owed them more money for sales tax as they incorrectly calculated and undercharged us. Really four months later after all these conversations they suddenly realized there was an error and we own them $1000 more? They even were holding our license plates and tire until we paid the additional money. When my husband went to talk to they he was told to get off their property and a few days later they had some kid working for them contact us to say he would meet us in Copperas Cove to exchange the license plate and tire for a check. We told him on the phone we were not going to pay anything further. When they met, the kid said he was to stay until we gave him a check. Well that did not happen. Now they have a lawyer calling us saying we signed a document that we agreed to pay additional money. Get real. Stay far far far away from this place!!!! More
Incredible customer service Pleasantly surprised as car shopping has grown into the dreaded purchase. Sales person Neiman Wright is a one of a kind that has definitely removed y Pleasantly surprised as car shopping has grown into the dreaded purchase. Sales person Neiman Wright is a one of a kind that has definitely removed your typical sales person from the equation.i highly recommend making a visit here if your looking to simplify your shopping experience. More
Business was not good! Called the day before was wondering on a price about a car. The lady told me there was no price but you can come and we can negotiate on a price. Next Called the day before was wondering on a price about a car. The lady told me there was no price but you can come and we can negotiate on a price. Next day came, drove 2 hours, did All paper work, waited for about 2 hours, they come back and tell me the price finally. I was mad. They want 26,000 for a 58k mile car. (2014 5.0) If they would have told me the price over the phone I would have not went. I was more mad that they didn't even tell me the price until hours later (2 hours) what a waste of time!! What they should have done was gave the price first before getting all my information. Since that what I went there for. More
Great Experience! Exceptional customer service from everyone on the staff. Julius and Dean went above and beyond to ensure that my needs were taken care of to the abso Exceptional customer service from everyone on the staff. Julius and Dean went above and beyond to ensure that my needs were taken care of to the absolute best of their ability. I would greatly recommend anyone looking for their next vehicle or their first vehicle to go to McLeod. Very smooth process and the environment in the office is very positive. More
Same as everyone else This dealership will promise you the world to get you to drive 45 minutes away from home. Then they will waste another hour and a half of your time, j This dealership will promise you the world to get you to drive 45 minutes away from home. Then they will waste another hour and a half of your time, just to tell you that you will need an obscene amount of money down, or a cosigner. Do not read into the hype. They only care about their money. Not the people the trick into going to them. More
"GREAT EXPERIENCE" Most all of my car buying/shopping has been more of a "DREAD" than anything...."However I must say since I have had the pleasure of a very layed back Most all of my car buying/shopping has been more of a "DREAD" than anything...."However I must say since I have had the pleasure of a very layed back and easy going experience with this dealership....." I actually had a good time shopping for a newer car for once in my life"!!!!" My salesman was very informative and I didn't feel like I was being lied to nor was I being forced to make a purchase....I would highly recommend this dealership as well as my salesman to anyone that is in the market for needing or wanting to purchase a vehicle"!!!!!" A great big thanks to ~John McBurnett~ More
Run Away If it is it normal to spend around $900 in repairs within 20 days of purchasing a truck, this place is GREAT! Second time buyers and McLeod has no sym If it is it normal to spend around $900 in repairs within 20 days of purchasing a truck, this place is GREAT! Second time buyers and McLeod has no sympathy. Kudos to Freedom Jeep Chrysler and TexStar Auto Care for fixing what McLeod sold. We've done tons of maintenance work since purchasing (even bought parts on our own and asked if they would install, with no luck). My husband was driving yesterday and the power steering and brakes failed. Good thing he didn't wreck. Not interested in legal action, because we obviously signed paperwork. Mostly interested in the dealership that sold the vehicle actually giving a xxxx what they are allowing their customers to drive off of the lot. Use extreme caution if you are interested in purchasing from here. (btw, most of the good review come from people typing them during the buying process, not after they've taken the vehicle home.) McLeod, thanks for your "support". I look forward to warning any and everyone I can. Good reviews go to those who earn them. And you most certainly have not. And although I seem to not have your attention, you sure do have mine. More
munipulated Yes i ruined my own credit. They saw that and took every advantage of that and me. I was there from 10am to 5pm. They gave me 1 choice of one car. Yes i ruined my own credit. They saw that and took every advantage of that and me. I was there from 10am to 5pm. They gave me 1 choice of one car. Don talk to me like i meant nothing but a sale. The next day the car over heated and 2 more times within 9 days and of course NO WARRANTIES on 2012 Chevy cruze. I wanted out of the deal. I hadnt paid the down payment and they still would not take the car back. Yes they fixed it the mechanic was the nicest person i met. I was there for3hrs. He reminded me of Donald Trump rude self absorbed and thought he was better than me. I did what i told others not to and thats buy a used car in Killeen Tx.. I have a bad feeling i got that LEMON. BUT KARMA IS AND ALWAYS WILL BE A xxxxx. Im a vet, widow and disabled on a fixed income and treated like ?... More
used vehicle A great experience with your dealership and people.Would come again and am looking to to do business for a truck. We love the Escape. A great experience with your dealership and people.Would come again and am looking to to do business for a truck. We love the Escape. More
Great Experience There very friendly they found a car that met our budget and helped out as much as they could to get the car we wantex There very friendly they found a car that met our budget and helped out as much as they could to get the car we wantex More