McLeod Auto Sales
Killeen, TX
By Type
131 Reviews of McLeod Auto Sales
Know the difference i came down to buy a clean truck(7hr drive) my opinion and their opinion of a clean truck is 2 different things. But I did manage to find a clean truc i came down to buy a clean truck(7hr drive) my opinion and their opinion of a clean truck is 2 different things. But I did manage to find a clean truck on the lot n drove away satisfied. This is the 2nd truck I got from mcleods. Will probably buy again in the future. Mike More
Exceptional Service For The People I am rejoicing and Thanking God for blessing me with a newer vehicle from McLeod Auto Sales. Gene Betts made it happen at the right time!!! I am rejoicing and Thanking God for blessing me with a newer vehicle from McLeod Auto Sales. Gene Betts made it happen at the right time!!! More
WORST CAR BUYING EXPERIENCE EVER!!!!! they were very friendly when I first started the process, they showed me a truck that I absolutely loved, but they said the bank wouldn't finance me f they were very friendly when I first started the process, they showed me a truck that I absolutely loved, but they said the bank wouldn't finance me for the amount of the truck so I had to go with something cheaper. they showed me another truck, didn't offer a test drive at all but it looked decent and all the features seemed to be working correctly. after being there all day I finally signed my papers and left. this was a Saturday, by Monday the truck was making a loud noise, it was shaking a little bit when idle, the vents were not working correctly, the left side view mirror wasn't working, and I kept smelling a burning smell during and after driving the vehicle. I called and told them what was going on and they said the earliest they could get me in was Friday. I go Friday morning at 730 and Joe in the service department was very rude and nasty to me. The other guy I forgot his name, was really nice and took me out to drive the truck so that I could tell him exactly what was wrong with it. he promised me that he would take care of it. they kept my truck almost a week without even giving me a loaner to drive. when I got it back before I even made it all the way home the check engine light came back on and the same problems were still there. I called the dealership and they said everyone was busy and they would call me back. didn't happen. so I called again and left a vm message. still no call back so I went up there. they did the scan of the check engine light but said they couldn't tell me whats wrong til I left I t with them and they wouldn't be able to get me until Tuesday and it was I think a Thursday by then. they kept saying they didn't smell anything burning and they didn't hear the noise and they put a lot of work into the vehicle. finally after I had en emotional breakdown they finally allowed me to drop my car off on that Friday and gave me a raggedy pt cruiser to use until they were finished on Tuesday with my car. they gave it back and the check engine life was gone off but all the same problems were still there. I called them again and got no call back. that was the last time. I basically got stuck with a lemon. I had the truck for 3 weeks and only drove it a total of about 7 days if even that many. also the put about 200 miles on it while they had but yet they still didn't fix it. If I was going to go through all of this I should have just kept my trade in. it had way less problems than this truck. I got ripped off and they don't even care. they knew the truck was a piece of crap and they were just stalling until the check cleared. after that they could care less. I should have followed my first mind and done business elsewhere. BEWARE OF THESE CROOKS, TAKE YOUR MONEY SOMEWHERE ELSE!!!! More
Wonderful!! I was so amazed by the customer service at McLeod! I went in there expecting very little like the experiences I had at the big dealerships I had visit I was so amazed by the customer service at McLeod! I went in there expecting very little like the experiences I had at the big dealerships I had visited, but Everyone there was super friendly and helpful. Our sales guy, Chris Marsh, was absolutely amazing! I felt like they went above and beyond to get me into a car I liked and could afford. I'm so thankful for everything they did & I LOVE my new car!! More
Fantastic!!! Great customer service. I went, pulled up, and was greeted and helped immediately. I was asked a few questions about what I was looking for in a car. Great customer service. I went, pulled up, and was greeted and helped immediately. I was asked a few questions about what I was looking for in a car. I was blessed with the car that I wanted. They employees were all awesome. Would recommend them 100 percent. More
Great Place...Awesome People We applied online. Sid called with our approval and we went to the dealership. Sid and everyone there made us feel like family! It was the best buy We applied online. Sid called with our approval and we went to the dealership. Sid and everyone there made us feel like family! It was the best buying experience we've ever had!!! Go see SID!!! More
Ortiz Family McLeod Auto sales is a very professional place to purchase a car. They were able to find exactly what we wanted. Gene was very friendly and kept us up McLeod Auto sales is a very professional place to purchase a car. They were able to find exactly what we wanted. Gene was very friendly and kept us up to date through out the whole process. Wonderful dealership that I would recommend to anyone. More
firt time car buyer this was my first time purchasing a car alone. I am not the most informed about all the ins and outs of my new car. but, I was made to feel very comfo this was my first time purchasing a car alone. I am not the most informed about all the ins and outs of my new car. but, I was made to feel very comfortable with my purchase. I was able to trust the information and I left feeling like I made a great choice. The sales team were extremely great to work with and I enjoyed my time. Tim Wright was the best to work with and I could not ask for better. More
Excellent Personalized Service Mr. Mike Rogers provided us with extremely personalized service. He stay with us from beginning to end. He came into the office on his birthday to e Mr. Mike Rogers provided us with extremely personalized service. He stay with us from beginning to end. He came into the office on his birthday to ensure that he provided us with the customer service that is advertised by the dealership. We really appreciate the hard work he put in to ensure that we walked away with the vehicle we wanted at very affordable prices. Thanks, Mike! More
Just plane nice. They live up to their promises. They're welcoming and competent. At no point did I feel pressured or like a "mark." We got a car we wanted and was rig They live up to their promises. They're welcoming and competent. At no point did I feel pressured or like a "mark." We got a car we wanted and was right for us. We got a GREAT deal on our trade-in. More