McLaughlin Subaru - Service Center

It is always a pleasant experience when having my oil changes a McLaughlin Subaru. They do such a good job on my Subaru that I have started taking my F150 there for oil change. changes a McLaughlin Subaru. They do such a good job on my Subaru that I have started taking my F150 there for oil change. More

I brought in my subaru 2015 crosstrek to get a new wheel bearing. Ended up buying new tires too. Had the serpentine belt replaced, a new sensor and oil change. A nice car wash too. Tons of dead bugs on the bearing. Ended up buying new tires too. Had the serpentine belt replaced, a new sensor and oil change. A nice car wash too. Tons of dead bugs on the front. They are now gone! My car took a little over a week to get fixed but I was driving a loaner. I was very appreciative of that. Makes me want a new car. I'm sure that wasn't their objective at all. Lol More

The entire Mclaughlin staff was very professional, polite and trustworthy. They kept me informed throughout the process. Their service department is first class! and trustworthy. They kept me informed throughout the process. Their service department is first class! More

I always have a great experience at McLaughlin. The staff is so friendly and welcoming. They are constantly asking if they can get you anything or if they can get you anything while you wait. The staff is so friendly and welcoming. They are constantly asking if they can get you anything or if they can get you anything while you wait. More

I've only a 2021 Subaru outback since December 2020 I purchased from this dealership. I have had to bring my 2021 Subaru outback in for a warranty parts replacement 4 times now, Everytime I have had a pa purchased from this dealership. I have had to bring my 2021 Subaru outback in for a warranty parts replacement 4 times now, Everytime I have had a part ordered nobody has contacted me to let me know the part is in. I live 1.5 hours 1 direction which the drive is no issue for me, I had a part ordered under warranty 1 month ago and tried to set up an appointment because I knew I was going to be in town for the week but I was told they won't set it up without the part and they could get in in ASAP when the part arrived. I have called time after time to check on the part with no response back. With no response I had to physically come to the dealership to talk to a manager because apparently leaving a message means you're going to get ignored. I finally talk to somebody and they tell me I'm going to get in right away, after waiting 2 hours for a 30 minute job I call the dealership to check on the status but no one answers the phone. I make my way back to the shop to find out they never ever started it. 0/10 communication, would not recommend bringing a car here for service More

Very friendly and helpful. Always keeps me informed. They have a comfortable waiting area and supply of drinks and treats! Car is always taken care of in a timely manner. Always keeps me informed. They have a comfortable waiting area and supply of drinks and treats! Car is always taken care of in a timely manner. More

they did an excellent job, oil change, and advised me I didn't need my tires rotated. Not necessary and cleaned my car in a short time. Went in with no appointment and was taken care of with no problems. didn't need my tires rotated. Not necessary and cleaned my car in a short time. Went in with no appointment and was taken care of with no problems. More

Top-notch. Our Outback got in a fender bender and needed repairs. McLaughlin's gave us an honest assessment on the repairs/cost and kept us informed throughout Our Outback got in a fender bender and needed repairs. McLaughlin's gave us an honest assessment on the repairs/cost and kept us informed throughout the whole process. They stand behind their work and we are completely satisfied. More