McLaughlin Subaru - Service Center

Good job of getting in for service and completed, comfortable lounge with great choice of coffee, thanks comfortable lounge with great choice of coffee, thanks More

People are friendly and helpful. Building is very clean. The service waiting room is comfortable. Building is very clean. The service waiting room is comfortable. More

I brought my 2024 Crosstrek into the dealership for an oil change and tire rotation and they gave it a courtesy car wash. When i got it back it looked like the porter has used a dirty towel to dry the car oil change and tire rotation and they gave it a courtesy car wash. When i got it back it looked like the porter has used a dirty towel to dry the car. I contacted them about the damage and they told me to return and they would fix the damage. When i returned they did the worst rush buffing job imaginable. They didnt tape any trim pieces to protect them from damage from the buffer. They didnt clean the car before putting the buffer wheel on the car also. They caused SO MUCH damage. Whats worse is when i brought it to the body shop for repair estimates the body shop manager created a fraudulent estimate with images of a different vehicle in an attempt to deny responsibility. They ruined a brand new cars exterior. Refused to take responsibility. Committed fraud to hide their damage. More

Excellent service! They answered all my questions and they helped with other things that I asked about. Thanks! They answered all my questions and they helped with other things that I asked about. Thanks! More

Waiting on service and parts still. Did not look into my warranty and recall and tried to tell me that I owed them for the diagnostic fee. Did not look into my warranty and recall and tried to tell me that I owed them for the diagnostic fee. More

Only Subaru dealer in town, so they’re #1! 6000 mile services are getting faster. 6000 mile services are getting faster. More

Very good experience, work was done well & very professional. Will be back for more service! professional. Will be back for more service! More

Efficient, quality service dept that strives to address all needs and questions. Comfortable waiting area. all needs and questions. Comfortable waiting area. More

The service department is very friendly and efficient. They keep you posted on the progress of your vehicle, and I'm usually done in about an hour for an oil change. They keep you posted on the progress of your vehicle, and I'm usually done in about an hour for an oil change. More

Friendly personnel, keeps you aware of the progress of the repairs. Also, nice to have snacks and drinks in the waiting area. the repairs. Also, nice to have snacks and drinks in the waiting area. More