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McLarty Volvo Cars of Little Rock
Little Rock, AR
254 Reviews
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Showing 254 reviews
April 18, 2024
Worst dealership I've ever dealt with. Spoke with William in the service department and verified a console piece that ripped open my daughter hand was covered under warranty. Was very spec Spoke with William in the service department and verified a console piece that ripped open my daughter hand was covered under warranty. Was very specific since they ripped me off on a non warranty repair before. He stated they only had one of them in stock and put it aside for us until our appointment. When we got there, they said it wasn't covered under warranty. Had them pull the part he sat aside and verified it was the correct one so not a miscommunication, but now they want $500 to replace it. Of course, the service manager was in "all day meetings". You know, the typical con dealers run. I suspect they are lying to people to get them there, then charging for the "warranty" work, then also billing Volvo. Not certain of this, but Volvo really needs to investigate this sham of a business. More
by csindependent65
Employees Worked With
Angie, William
August 20, 2019
Great! I found a car online and with little pressure was able to pick up and purchase. I have had little to no problems with my purchase. Love it! I found a car online and with little pressure was able to pick up and purchase. I have had little to no problems with my purchase. Love it! More
by MRSTABITHAWALLACE
Verified CustomerEmployees Worked With
Jason Jones
June 14, 2019
Exceptional!!!! This is by far the best dealership I have ever worked with. The customer service here is as above and beyond as you can possibly get. My salesperson, This is by far the best dealership I have ever worked with. The customer service here is as above and beyond as you can possibly get. My salesperson, Sean T., the Sales Manager, Eric S., and the Finance Director, Will A., were friendly, open, and most importantly (in my opinion), honest with me about the whole process and never once made me feel like any sort of burden. They worked their magic and got me an absolute fantastic deal on the car that I desperately wanted. I have never had anyone, in any way, work so hard to accommodate my situation and make sure I received a deal that I could afford and that I was happy with. Will wasn't even able to start my paperwork until after the dealership had technically closed, but he and Sean stayed until almost 8 PM that night to make sure I was able to take my car home that night! I cannot truly express my gratitude in words, try as I might. This is a one-in-a-million dealership, and it would be well worth your time to start here in your search for a vehicle! More
by Sarayla
Employees Worked With
Sean Taheryan, Eric Shaw, Will Anderson
February 20, 2019
No pressure & so helpful I had a great experience with Rhonda! She made sure I was completely happy with my purchase before & after I signed all the papers. She took excellent I had a great experience with Rhonda! She made sure I was completely happy with my purchase before & after I signed all the papers. She took excellent care of me. More
by Lenore123
Employees Worked With
Will Anderson, Rhonda Price
February 08, 2019
Courteous No unwanted surprises. Service representations truthful. A very comfortable experience. Never made to feel second class because of warranty repairs. S No unwanted surprises. Service representations truthful. A very comfortable experience. Never made to feel second class because of warranty repairs. Should repairs other than warranty become necessary wouldn't hesitate to return to dealership. More
by First Volvo
Employees Worked With
Daniel Williams, Krystyna Reinhardt
February 01, 2019
Always a good experience. Always serviced quickly, friendly staff and pleasent waiting area. Will be taking my car back there again when it's due again. No complaints at all. Always serviced quickly, friendly staff and pleasent waiting area. Will be taking my car back there again when it's due again. No complaints at all. More
by SgtBhaji
Employees Worked With
Daniel Williams
January 24, 2019
Would recommend McLarty Volvo and John Maxey John was great to work with! He responded to my initial email inquiry and worked with me to decide on and order the car I wanted. It was about three John was great to work with! He responded to my initial email inquiry and worked with me to decide on and order the car I wanted. It was about three months until my Xc40 came in and during that time he promptly responded to all of my emails and phone calls inquiring about the expected date of delivery. When I came to the dealership to pick up my vehicle John spent a lot of time walking me through all of the basics and features of my vehicle. I was very satisfied with my buying experience and would definitely recommend McLarty Volvo and John Maxey. More
by MADELINE
Employees Worked With
John Maxey, Gaylord "Gator" Waltermire
January 18, 2019
Excellent!! My service experience was very positive! My car was ready when they said it would be! The staff was friendly and helpful! My car was returned clean My service experience was very positive! My car was ready when they said it would be! The staff was friendly and helpful! My car was returned clean and detailed! More
by jenniwinstead
Employees Worked With
Jason Jones, Krystyna Reinhardt
January 17, 2019
Great scheduled service in at 7am out at Noon same day! Very efficient, friendly and knowledgeable...they always have Shuttle or loaner to get me to work! Daniel greeted me by name without me having to say Very efficient, friendly and knowledgeable...they always have Shuttle or loaner to get me to work! Daniel greeted me by name without me having to say who I was! More
by GCL
Employees Worked With
Daniel Williams
January 17, 2019
Excellent Service Daniel and Krystyna are a great team for the Service Department. Both provide top notch professional and courteous service every time I schedule an ap Daniel and Krystyna are a great team for the Service Department. Both provide top notch professional and courteous service every time I schedule an appointments and at each service visit. I couldn't ask for more or better service! More
by JBG-Hill
Employees Worked With
Chris “Mr. Volvo” Franke, Daniel Williams, Krystyna Reinhardt
