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McLarty Nissan of North Little Rock

North Little Rock, AR

4.8
989 Reviews

5703 Landers Rd

North Little Rock, AR

72117

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Showing 989 reviews

January 31, 2016

Very Disappointing Experience I wish my experience this January of 2016 was different than it was at McLarty Nissan in North Little Rock. The dealership advertised a really great p More

by Brad H
Customer Service
Recommend Dealer
No
Employees Worked With
Marty Duchanoy
August 30, 2015

Force to sign paper/ do not go there Sale guy act like nice, but end of the day he want me to sign the deal even before negotiation. Manage was disrespectful and rude. More

by Tim_ Mud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Homes
Aug 31, 2015 -

McLarty Nissan of North Little Rock responded

Hello and thank you for letting me know about your experience. While we never want to hear that our customers were disappointed when leaving our dealership, we appreciate the opportunity to address and resolve these issues. I take pride in my team and would like to understand where we wrong in this situation. Please call me at 501-408-4325 at your earliest convenience so I can work to restore your faith in our dealership. If for some reason I am out of the office, please leave your name and best contact info. Best, Marty Duchanoy General Manager

March 03, 2015

would not recommend The sales guy did not have good knowledge the sales Manger was very rude. They would not give me the value of my car for a trade in even showed me a More

by aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
May 12, 2015 -

McLarty Nissan of North Little Rock responded

Aaron, Thank you for bringing this to my attention. I am sorry to hear that your experience was less than exceptional. There are many factors that affect the trade-in value for the vehicle and I apologize for any miscommunication and frustration it may have caused. I would like to speak with you further about your experience so I can better understand the situation and try to find a solution. Please give me a call at your earliest convenience. If for some reason I am not in the office, please leave your name and best contact number. Marty Duchanoy General Manager 501-708-2044

February 23, 2015

Repeat customer Eric Box is a great salesmen very helpful and helped us get the car we wanted. Marty the general manager is great he helped my daughter get a great pr More

by Shellie hot springs
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Box and Marty
Mar 05, 2015 -

McLarty Nissan of North Little Rock responded

Shellie, Thank you for taking the time to review North Little Rock Nissan. I am happy to hear Eric took excellent care of you and helped you find the car you wanted. Your comments let me know that we are doing things right. I hope your daughter has been enjoying her car. If you have any questions, let us know. We look forward to seeing you again soon! Marty Duchanoy General Manager

February 04, 2015

Fastest and Best Quality Car Sale to Date I don't have the greatest credit and yet they treated me like I was the best customer they had. They did box me into "categories" they gave me the opp More

by hollinicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Box
Feb 06, 2015 -

McLarty Nissan of North Little Rock responded

Thank you for taking the time to leave your feedback about North Little Rock Nissan. I am happy to hear that Eric and our team took excellent care of you. Everyone who comes to visit us is important and you comments let me know that we are doing things right and outstanding customer service. I hope you are enjoying your new vehicle. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Marty Duchanoy General Manager

January 20, 2015

Exceptional Sales & Service...Be someone, not just a sale The best there is, period. Having been a customer of this dealership for over a decade, I've never had a bad experience. Whether it be the sales or se More

by John B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wafai Mahairi & Marty Duchanoy
Jan 22, 2015 -

McLarty Nissan of North Little Rock responded

John, Thank you for taking the time to give your positive feedback about North Little Rock Nissan. I know I responded via Google+ but wanted to make sure you received my message to you. It's always good to see you and it lets me know we are doing things right when we have customers that have been coming to us for over a decade. We thank you and are happy to have you as a part of the North Little Rock Nissan family. I look forward to seeing you again soon! Marty Duchanoy General Manager

October 08, 2014

Waste of time Went in to have some timed service completed and had the recall guy suggest I take care of a timing chain replaced. This recall service individual was More

by Ron7898
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown woman dealing with rental paperwork
Oct 17, 2014 -

McLarty Nissan of North Little Rock responded

Ron, Thank you for your feedback! I apologize for your less than satisfactory experience with our dealership. This is definitely disappointing to us. I would like to speak with you regarding this in hopes that I may restore your faith in our dealership. Please contact me at 501-588-0434 at your earliest convenience. Best, Marty Duchanoy, General Manager

April 16, 2014

High Pressure and Outright Lying. I took my Versa in for an oil change after learning their price was as cheap as Walmart. I thought: Why not get experts on my own car for the same pr More

by AudreyMuzingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rude McTacky
Jun 10, 2014 -

McLarty Nissan of North Little Rock responded

Thank you for taking the time to leave us your feedback. I do apologize your experience in our service department was less than satisfactory. I would like to further discuss this with you in hopes that I may restore your trust in our dealership. Please contact me at 501-588-0434 at your earliest convenience. I look forward to hearing from you. Warm regards, Marty Duchanoy, General Manager

January 23, 2014

I was impressed with North Little Rock Nissan, especially with Eric Box the salesman the first time I bought my 2013 Altima. Now this is the second car (2104 Altima) that I purchased from this dealership. More

by Kathy58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Box
Jun 10, 2014 -

McLarty Nissan of North Little Rock responded

Thank you for taking the time to leave us your feedback. I am so happy to hear about your pleasant experience with us while purchasing your second new car from us. Thank you for your loyalty to us. Customer satisfaction is our top priority, so hearing this kind of feedback makes us very proud of our team. Enjoy your new car and please let us know when we may be of assistance to you again in the future. Best wishes, Marty Duchanoy, General Manager

December 18, 2013

This dealership was awesome to work with. Everyone was friendly and very nice. Robert Watkins got me the exact car I wanted for the price I wanted and was extremely helpful to me in all aspects from negot More

by tuskfan12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Watkins, Dave Manos, Chuck, and a few others...
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