McLarty Nissan of North Little Rock
North Little Rock, AR
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AMAZING Amazing experience overall. Experience was great. We love our car. We will not get a car from anywhere else. Everyone was super nice. Thank you! Amazing experience overall. Experience was great. We love our car. We will not get a car from anywhere else. Everyone was super nice. Thank you! More
Scheduled Maintenance I've been taking my 2018 Rogue here for routine maintenance. Fast friendly service department. For every dollar spent you get 5% back in rewards. Last I've been taking my 2018 Rogue here for routine maintenance. Fast friendly service department. For every dollar spent you get 5% back in rewards. Last service was half price. TYVM 😎 More
Good Service. Service was good and sales personnel were nice but I think there should be some form of advertisement stating whether or not there are any current pr Service was good and sales personnel were nice but I think there should be some form of advertisement stating whether or not there are any current promotions. More
Great customer service I took my car in for regular oil change. Dropped it off and they had it ready in about 20 min if not less. Asked about a piece I found in my trunk and I took my car in for regular oil change. Dropped it off and they had it ready in about 20 min if not less. Asked about a piece I found in my trunk and had great help figuring it out. Jacob Hensley and Tyler (nor for sure of last name) did a great job along with the sweet lady that checked me out. The only “negative” is they forgot to reset my maintence needed light but that is not anything to right a negative review about. More
Routine maintenance and recall parts It was good, they said it would take some time so they provided a courtesy shuttle van to drop me off at home and they picked me up. What was unaccep It was good, they said it would take some time so they provided a courtesy shuttle van to drop me off at home and they picked me up. What was unacceptable was the mess they made in my car. They threw papers on the back seat and just left it messy. More
Professional salesmanship I gave the rating because of one salesman, David Lee, I believe his name is. He was not my salesman, but was extremely rude. My salesman, Ron Miliki I gave the rating because of one salesman, David Lee, I believe his name is. He was not my salesman, but was extremely rude. My salesman, Ron Milikin, who was very professional and courteous. Mr. Lee almost made caused me to take my business elsewhere. I know it wouldn’t have hurt you guys financially, but I would not want that type of image representing me. More
SERVICE EXPERIENCE 7/28/2018 I was greeted by Michael who was AWESOME. He kept me advised of the issues and provided great customer service. Keep up the good work Mclarty. I was greeted by Michael who was AWESOME. He kept me advised of the issues and provided great customer service. Keep up the good work Mclarty. More
I had a concern and they took it seriously I took my car for an oil change, tire rotation and a tire repair. When I picked it up I thought the tire rotation had not been done and called the ser I took my car for an oil change, tire rotation and a tire repair. When I picked it up I thought the tire rotation had not been done and called the service manager Steve. I brought the car back the next morning and he took the time to show me it was actually done. I take my car maintenance very seriously and I appreciate the willingness to show me it was done correctly. Thank you very much. More
Oil change & tire Rotation I got home & heard a funny noise & the sound would come & go!! I live 50 miles away so I was not in your area to bring it back in! After a few days I got home & heard a funny noise & the sound would come & go!! I live 50 miles away so I was not in your area to bring it back in! After a few days of the sound coming & going a friend told me to check the lug nuts to see if the were loose! When I did every lug nut was loose on my wheels!! My friend said I could have really had a bad accident with all of them being loose like that! Also I’m not so sure if I didn’t ruin the rims driving it while they were loose all week! I’ve been taking my car to your service department for a long time!! I’m very disappointed! Someone needs to talk to the service department about making sure the wheels are tighten up after rotating them! I will be calling to talk to someone about this soon!!! More
Lube and oil change Got right in and was pleased with service. She came in to waiting room to let me know they found a nail in a tire, which I had them to patch. Got right in and was pleased with service. She came in to waiting room to let me know they found a nail in a tire, which I had them to patch. More