McLarty Nissan of North Little Rock

Don’t buy in the rain! Purchased a 2017 Dodge Grand Caravan SXT that had been sitting in stock over 90 days. I called myself walking around the van to inspect it cosmeticall Purchased a 2017 Dodge Grand Caravan SXT that had been sitting in stock over 90 days. I called myself walking around the van to inspect it cosmetically and missed a three foot long scratch that has not effect on it cosmetically; it just gives it an ugly side. The real chafer was the tires on the drive axle. The salesman disclosed that it was a former rental which I already knew when I did my research. He indicated that it had been thoroughly inspected and he said it new tires. I noticed the tires were mismatched but that was not a deal killer. During the test drive the van handled funny when I got on the on-ramp to get on 67/167 south. I attributed it to the rain and rough on-ramp. A couple of days later it happened again and that was when I realized I was hydroplaning on tires that were not only slick but also dry rotted. Last week I ordered two new tires online to match the Firestone tires on the rear axle and they arrived yesterday. It has been my dry weather vehicle while I tried to locate matching tires. It has rained over 10 inches in the month of December in Little Rock. I find it hard to believe that David Surguine would put a used car out on the line that is unsafe to drive because of slick dry rotted tires. If the vehicle was really inspected prior to offering it to the public, he or she needs to go back to school and learn to read Braille. I would not knowingly purchase a used vehicle that is unsafe to drive. With that being said, I would not recommend buying a used vehicle from any of the McLarty dealerships. More

Way too expensive According to google the work done should have been about $230. I was charged $475. That is TWICE what it should have cost. Very poor odds that I will According to google the work done should have been about $230. I was charged $475. That is TWICE what it should have cost. Very poor odds that I will have further work done there unless it is under warranty. More

Friendliness Great atmosphere, FREE snacks and water, computer access, free shuttle...friendly staff. All ways willing to help, give advice, patient, and kind staf Great atmosphere, FREE snacks and water, computer access, free shuttle...friendly staff. All ways willing to help, give advice, patient, and kind staff...good experience More

Oil change/tire rotation Wasn't expecting the quick service to be busy the weekend after Christmas, but, was greeted by Kelsey and he warned me it would be at least an hour wa Wasn't expecting the quick service to be busy the weekend after Christmas, but, was greeted by Kelsey and he warned me it would be at least an hour wait to get oil change and tires rotated. Kelsey kept me informed of the progress on my Pathfinder and what additional service needs to be done in the future. Enjoyed the free popcorn and water while I waited. Kelsey was great. More

100 dollars for a oil change no way Come into have my oil change and tires rotation been in before and it's always been 58 dollars and this time they charged me 100 wow it want happen ag Come into have my oil change and tires rotation been in before and it's always been 58 dollars and this time they charged me 100 wow it want happen again More

Unhappy experience today I spent 3 hours getting a battery replaced on my 2 year old Armada. Paid nearly full price for a warranty replacement and did I mention it took 3 hour I spent 3 hours getting a battery replaced on my 2 year old Armada. Paid nearly full price for a warranty replacement and did I mention it took 3 hours to change this battery? I asked if I could take the battery with me and replace it myself. I was told the warranty would be voided and I would have to pay full price for the battery. So I paid $83 for a battery in a vehicle that’s 2 years old, and spent all morning to do it. I could have spent another $20 for a battery from a parts store, replaced the battery myself, and not wasted my whole morning. Lesson learned. I won’t be back. More

Service Issue My issue was not resolved and the customer service i received was very poor. My services issues are currently still unresolved. I will be filing a co My issue was not resolved and the customer service i received was very poor. My services issues are currently still unresolved. I will be filing a complaint with Nissan. More

Website very misleading Drove 3 hours to look at a vehicle shown on website; told previously it was available. However upon arrival we were told it had been sold. Salesman pr Drove 3 hours to look at a vehicle shown on website; told previously it was available. However upon arrival we were told it had been sold. Salesman presented another vehicle that we did purchase, however were told dealer discounts shown on website were not available. Salesman was very nice and personable, however financing was a nightmare. Did not get a good interest rate even though we have outstanding credit. Expect to refinance in the very near future. More

Oil change Came in for an oil change during the busy post-holiday time. Pulled up and waited by the car as I have before and no one came out to see what I needed Came in for an oil change during the busy post-holiday time. Pulled up and waited by the car as I have before and no one came out to see what I needed.went inside and had another question on Navigation and was told to go online and they will ship a disc to update? Was able to get oil changed in relatively good time. More

Great job! Kelsey was great! He took very good care of our service needs, he was friendly and thorough in his work and finished the job promptly. Kelsey was great! He took very good care of our service needs, he was friendly and thorough in his work and finished the job promptly. More