McLarty Nissan of Benton

Dewayne Cox at Mclarty Nissan in Benton is top notch! He helped me find the perfect vehicle and got me the payment I was looking for. He even personally delivered my vehicle. I am a repeat customer, and He helped me find the perfect vehicle and got me the payment I was looking for. He even personally delivered my vehicle. I am a repeat customer, and I will be a life long customer. More

I have been a loyal buyer from Everett Chevrolet down the road for the past several years. Bought several. Called yesterday on a deal for my wife. They lowballed me and would not budge. It was offensive to b road for the past several years. Bought several. Called yesterday on a deal for my wife. They lowballed me and would not budge. It was offensive to be honest. I called a friend at McClarty who put me in touch with Mr Dewayne Cox. He shot me straight and wasted no time getting to the numbers I needed. No haggling no circles. Cut and dry fast and respectful. Him and Mr Jordan stayed after closing hours to finish up our deal missing out on their own affairs and for that my wife and I feel terrible, but at the same time we want to share our admiration and thanks and praise to these two committed businessmen who sacrificed their personal time for us. Very thankful that there are still people in the business with the older mindset and mentality that don’t have time for the games and gimics we have run into at so many other places. If you are in need of a vehicle do yourself a favor and ask for Mr Dewayne Cox. Mr Cox the Phipps family can never thank you enough! More

My experience here has been very stressful and negative. I feel lied to, manipulated, and discarded. I sold my Tacoma to them on the 22nd. with the intent of buying another one as well. They told me it woul I feel lied to, manipulated, and discarded. I sold my Tacoma to them on the 22nd. with the intent of buying another one as well. They told me it would take 2-3 weeks for the remainder of my check from the sale. Over night they raised the price that was ON the car and discussed the night before by $5000. I refused and didn't buy. So now I have been 40 days almost 6 weeks waiting on my check from the sale. They have my truck but have not paid me. Only one person there has been helpful but I feel some of her replys are forced by management. It is very hard for me to accept its the mail when I own a business and use the same mail often. It is hard for me to understand why the dealer can not or will not pay me. We pay our payments monthly but they can't pay me in a month. They won't implement anything to make me whole. It is simple cut a check. Do not sell to this company and do not buy from this company if you don't want to be manipulated, pushed off, or pacified. Monday I am seeking legal action over this based off visits to the Attorney General and BBB. More

I highly recommend John Caddy to anyone who needs a vehicle. His honesty and commitment to my satisfaction made my buying experience the smoothest I ever had! vehicle. His honesty and commitment to my satisfaction made my buying experience the smoothest I ever had! More

Really great customer service. Special thanks to Mr. Caddy for being an amazing salesperson. 10/10 recommend to anyone, especially first time car buyers. Special thanks to Mr. Caddy for being an amazing salesperson. 10/10 recommend to anyone, especially first time car buyers. More

Had a very good experience with the sales department. Joshua Callender and Jaden Holland were easy to work with. I will contact them again for future purchases. I will shop around for better financing Joshua Callender and Jaden Holland were easy to work with. I will contact them again for future purchases. I will shop around for better financing next time. I probably should have walked out of the finance office, but I refinanced 2 weeks later with a lot better rate. More

John Satterfield has taken such great care of me and the three cars I’ve bought from him! Everyone in the dealership is so friendly and helpful in any way possible! three cars I’ve bought from him! Everyone in the dealership is so friendly and helpful in any way possible! More

My thanks to Jon Satterfield and Dennis for making my buying experience a great one. I would recommend McLarty of Benton to anyone looking to trade and purchase another vehicle. I never felt pressured an buying experience a great one. I would recommend McLarty of Benton to anyone looking to trade and purchase another vehicle. I never felt pressured and they showed me what I wanted rather what they wanted me to buy. This was my second purchase there and I was satisfied each time. More

After a horrible buying experience, fast forward a week later, despite our horrible experience BUYING a vehicle, we thought maybe SELLING a vehicle would be a much smoother experience and maybe they had le later, despite our horrible experience BUYING a vehicle, we thought maybe SELLING a vehicle would be a much smoother experience and maybe they had learned from their mistakes and would make sure we were treated right the second time around. We had a new sales rep that knew what he was doing and was very fast and easy to deal with and the process of selling our Kia Soul to them seemed to be a very different experience and we were pleased. Unfortunately, we were wrong. Documents were signed and overnighted to Kia to pay off the vehicle and have the title released and a check made out to us for our vehicle. We were originally told it would take a week. We were patient but after it was about 1.5 weeks I reached out to our sales rep to ask the status of our check and we were given the run around. We were told someone in the department was out and in the hospital and apparently nobody else within the entire company could assist with the process. Another week passes by, I reach out and leave a message for Karen the Title Clerk/Office Personnel and she ignored my voicemail despite my concern & request for an update, she never called me back. I texted our sales rep that we sold our car to, several times, the message would show that it was “read” and I would be ignored. I waited another week - going on 3 weeks since selling our car, he claims that it is Kia that is the problem and isn’t releasing the title even though I had proof that Kia had been paid off. He said he would get answers and get someone to get in touch with me, he never did. I called numerous times to speak to the General Manager- I left two voicemails explaining the situation and my concern and my displeasure with everything, he never called me back. I called again another day and asked the receptionist if I could speak to the General Manager and she told me that apparently nobody is allowed to speak to him and the highest person I could speak to was the Sales Manager. I was transferred to him, he was aware of my situation, he was very short and said he would look into it and give me a call back. Going on almost 3 weeks of selling our vehicle and KIA being paid, he called me back but told me that he was given the run around and transferred all around the phone with KIA and he told me that he was told that the title hadn’t been released because “they are short staffed and backed up” and that is the only “help” or answer he offered me. I asked him for the number, I called myself, I had no problem getting the information from KIA within 5 minutes. The car was paid off on 4/14 today is 5/3 they told me they sent the check via mail from Texas to Arkansas on 4/25 which is 8 days ago and mail does not take 8 days to get from Texas to Arkansas. I called Shawn back and informed him that they did not say they were short staffed nor did they say they were behind, the check was sent. Again, I was spoken to with very little regard or offered any other help or apology or anything. I asked him to have the person checking the mail to look through the mail for our check and that there should be no reason it is not there by tomorrow 5/4. I have been frustrated and rightfully so, but I have been kind and more than patient, he didn’t even say goodbye, he hung up the phone. We will see if we get our check tomorrow. But you’ll also see our horrible experience of buying a vehicle under our Google review for this dealership. Wherever the General Manager is, he really needs to step up when situations like this occur and also pay more attention to customers and how we are treated and how employees are doing their jobs or not doing their jobs. I don’t think the sales reps or this company would be as patient and kind towards a customer if they were not paid for a vehicle or if they were lied to. If you wouldn’t want it done to you as a person or a business, you shouldn’t do it to others either. Shame on this dealership. More