McLarty Daniel Nissan - Service Center

What a great service department!!!! From the time I dropped off my truck for a check engine light till tell had it repaired it was an over the top experience. Ryan Gallimore the service From the time I dropped off my truck for a check engine light till tell had it repaired it was an over the top experience. Ryan Gallimore the service manager really focused on my concerns about this light. It was a new and unique issue that had to be researched thoroughly to come up with a solution but they stayed on it and made sure it was fixed. Tip of the hat to Alonzo too who is the best at customer service I have ever seen at this dealer. He is a class act. He always goes above and beyond for me. Tionie and Cassie are the best too as they always have popcorn and a soda ready for me cause they know how much I love them. I love these ladies! I will continue to buy here because there is no better dealer. This is the best place to shop and buy. I have bought over 15 cars from these guys. You can't beat a Nissan for value and reliability as well as gas mileage. More

The made it right I had a special order part ordered and didn't hear from them for over a month. I finally had time to call to inquire and got the run around. After b I had a special order part ordered and didn't hear from them for over a month. I finally had time to call to inquire and got the run around. After being a customer for over 5 years I was frustrated. I called and spoke to the service manager and we got an appt on the books. I brought it in this am and Ryan made an extra special effort to make things right and everything got fixed. A company that admits a mistake then takes care of it has my business! More

My first service first service on my Nissan RogueI was told in order to keep the warranty up I cannot go over the recommended mileage. I made an appt..arrived early. first service on my Nissan RogueI was told in order to keep the warranty up I cannot go over the recommended mileage. I made an appt..arrived early. Sales tried telling me I had 2000 more miles before needing service. But that contradicted where I bought it. I asked to do it anyhow.45 minutes later an obnoxious guy calls my name loudly in the lobby. We held up our hand as we were getting up to come over but he kept calling it loudly and many people just stared at us. As he took us to our car he kept hitting my key fob many times making it beep over and over and the car was sitting just on the side. Why he felt the need to do this I don't know. Then they said they reset the mileage warning on the vehicle but in fact they had not. Tires didn't look rotated as it said on service paper. Then today..just 24 hours later..one of my tires has a screw in the sidewall in a strange position so now I have to order the Kumho tire and have it replaced. It was a strange experience to say the least. More

Service is horrible - Will never return Purchased an Audi A4 from used car center in November of 2015. Purchased 100k mile warrantee, and was told I recieved lifetime power train. Drivers Purchased an Audi A4 from used car center in November of 2015. Purchased 100k mile warrantee, and was told I recieved lifetime power train. Driverside headlight goes out first month, Nissan tells me that it isnt covered. I call Audi, they said that lights are under factory warrantee, so i drive to Springfield to get it worked on. Ends up, water got in the headlight assembly through a faulty cover and shorted out module and computer. They got it covered under warrantee work. $1600 for the complete repair. Would have had to pay Nissan full amount. Called for first oil change, was told the 1st one was free. After oil change was handed a bill for $100 and was told my car didnt qualify for the first free one. Was also told that they could not perform the services required to keep the lifetime power train so it would have to be done by an Audi dealership in Springfield, Tulsa or Little Rock. Car started having engine issues around June of 16. Brought it in for warrantee work. They charged the $100 deductible for fixing Ignition Coil and broken ignition coil wire and had the car for several days. November of 17, car is about to roll over $100k miles. Car is having same engine issues as in June of 16 so I open the hood, remove the shroud and see a bolt missing from the ignition coil harness and a zip tie holding my #3 ignition coil in place. Immediatley took it to Nissan service. Service tells me that they brought the original tech over and he said that it was like that when he worked on it last time, but no one wrote it down because it wasn't covered on my bumper to bumper warrantee. Kind of strange that the only people to touch my ignition coils remembered fixing the broken wires for my ignition coil, but the zip tie on the broken plug was already there and not covered. They told me it must have been there when i bought it and told me to go speak with Nissan Used car. I went to the used car area and was told that should be covered under warrantee, and to go back to service. Service tells me that it is not covered and they can't get a hold of Audi to get an estimate of the fix. They said i could come back Monday during regular work hours and they could tell me how much it will cost me to fix. So now, Two hours in and still getting the run around and pointing fingers at each other, They tell me, they are waiting on Audi in Springfield, I call Audi service. They pick up on first ring and after 5 minutes of checking with their parts and service people, they tell me they can fix it all in 30 minutes and for $60 total. I tell that to Nissan service and they tell me that, I should just take it to them. The latest part happened on Veterans Day Weekend. My car has combat service plates on it and they were visible for the entire visit. The VA is better, quicker and more reliable at Service than MD Nissan Will Never Return. More

great service I brought my 2015 Nissan altima in for oil change and bought a Nissan Maxima instead. Jannett sold me my first in 2012. Traded that in for the 2015 A I brought my 2015 Nissan altima in for oil change and bought a Nissan Maxima instead. Jannett sold me my first in 2012. Traded that in for the 2015 Altima. and Jeanette sold me my first Maxima for a really good price that I could afford. Everyone involved in the process was great. thanks everyone at the dealership for being so great. Kirk More

I liked it It was an great buy and a great price. I will come back in the future for more car purvhased. 10/10 would buy from again. It was an great buy and a great price. I will come back in the future for more car purvhased. 10/10 would buy from again. More

Went in for service, left with new car! I went in to get my car serviced and wasn't really thinking about getting a new car anytime soon. One of the service guys suggested I trade in my car I went in to get my car serviced and wasn't really thinking about getting a new car anytime soon. One of the service guys suggested I trade in my car for a new one and I jokingly said, "If the price is right and if it's an SUV." Within minutes Michael had a Rogue to show me and test drive. I must admit I really liked the Rogue but again wasn't looking to drive home in a new vehicle that day. Mike then brought out a really nice blue Rogue with all the bells and whistles in it and I was hooked. I had to have it. Mike was great in getting us a good deal and making us feel like valued customers. I drove away happy with my new Rogue! We will definitely do business again with Mike! More