McLarty Daniel Nissan - Service Center

Hunter has been great to work with, always going the extra step and communicating effectively. extra step and communicating effectively. More

Waiting room is very comfortable with plenty of coffee and snacks available while you wait. The work on my car was done properly and my car was returned after being washed. Very happy with this dealer. and snacks available while you wait. The work on my car was done properly and my car was returned after being washed. Very happy with this dealer. More

I purchased my 2015 Rogue from this dealer 10 years ago. I have always used the service department for routine maintenance with satisfied results. Josh Garcia is the type of employee with his quiet but v I have always used the service department for routine maintenance with satisfied results. Josh Garcia is the type of employee with his quiet but very efficient and professional expertise that will have me continue having my service completed at McLarty Daniel Nissan. Thank you, Josh for working your magic! You helped me immensely with the cost of repairs and also safety of driving my car. Kathleen More

Awful treatment by so called general manager, Matt Jones. We took our car there for new tire installation and wheel alignment. The alignment printout showed multiple values out of spec that could result in t We took our car there for new tire installation and wheel alignment. The alignment printout showed multiple values out of spec that could result in tire wear, handling and safety issues. They basically said those are not adjustable and gladly took payment for an incomplete service. When I reached out to the so called general manager, he basically said bring the car in and they would take a look at it. I asked him if I was expected to make additional payment or will it be taken care of by the Nissan Recall Campaign bulletin I found online. He repeatedly ignored this question and asked me to bring the car in. When I insisted to get an answer, his service rep said that it will likely be an additional $262 to fix the issue. They also wanted to charge $89.95 for a full synthetic oil change that was advertised as $69.95 on their website. Bait & switch? I shared this unpleasant experience on Google with pure facts and requested a refund for alignment. As a response, Matt Jones sent me an e-mail with bunch of false accusations and invalid assumptions and basically accused me of blackmailing and taking advantage of his dealership. I replied back and disputed all of his false accusations with facts and his response was "Have a great day!" Anyways, I am currently seeking third party help to resolve the issue. In order to avoid, such a bad experience, please think twice before visiting this dealership. Thanks for reading. More

Went in for an oil change & left with a new car. Was just looking at the cars in the show room & after Billy Turner took his time to explain all the great features on the new car I had to have it. Was just looking at the cars in the show room & after Billy Turner took his time to explain all the great features on the new car I had to have it. This is my 3rd car I've gotten from McLarty. Have had nothing but great service & easy transactions. More

HONOR & INTEGRITY As an 11 + year customer who has purchased and had my 4 vehicles with McLarty-Daniel Service Departments (Nissan & GMC). Let me first say thank you to Mr. Paul Bounds and Charles purchased and had my 4 vehicles with McLarty-Daniel Service Departments (Nissan & GMC). Let me first say thank you to Mr. Paul Bounds and Charles Edward of the Service Department at McLarty-Daniel Nissan. You have restored my faith in the Service Department with your actions yesterday. Previously, an interaction we had was not positive. Based upon a misunderstanding, we toiled with this issue for 5 months. Yet, Paul and Charles showed patience, and diligence, expertise and consistency in resolving this matter. What these two men did yesterday was nothing short of honorable and showing integrity to resolve my problem concerning my 2008 Mini Clubman. While the vehicle was towed in and the diagnostic took nearly 3 months. Yesterday, they detailed the issues at hand which made sense and enlightened me on the unique issues associated with this car. Let me emphasize this: McLarty-Daniel Nissan Service Department has the expertise and capability to repair any make and model car that is brought to them. In many cases, their Service Department is less expensive than other smaller service providers. They perform their services with regard to cost-saving measures and Paul was very upfront with the cost of repairs. As I thought that the repair needed was one issue, the Service Department spent the time and no extra cost to properly diagnose the real issue and saved me probably nearly $3200. Admittedly, I wrote some pretty negative reviews previously, and for that McClarty- Daniel Nissan made sure they stepped up and resolved the issue. This despite the pressure a bad review can cause to their reputation. My actions were done out of frustration and lack of understanding. I would emphatically, highly recommend the Service Department of McClarty-Daniel Nissan. If you have a question or a concern, Paul Bounds the Service Manager will make sure the issue is resolved and to your eventual satisfaction. My only caveat in all of this, is to make sure you understand the recommended service and associated warranties. Paul will advocate for your protection. In a world where the consumer has to exercise due diligence and make businesses accountable, McLarty-Daniel Nissan Service Department restored their honor and integrity, and I am grateful for their looking out for their customer. Thank you Paul and Charles for resolving our issues and I am grateful. C.A. Byers-Brown More

I had an SUV that I had been trying to sell. I received low ball offers from various lots in the area. I went to the Nissan dealership actually looking at a vehicle. Had a chance to talk to Dan I received low ball offers from various lots in the area. I went to the Nissan dealership actually looking at a vehicle. Had a chance to talk to Dan and explain my issue and he offered to buy it. He even gave me the highest offer than any one else. I felt like I was a real customer even though I was not purchasing a vehicle from them at the time. Dan was very courteous and explained the whole process. I would definitely buy my next vehicle from them. More

Do not use or trust the service department! Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The most recent visit was beyond frustrating. They are well aware the ball was dropped many times. I’m just done. More

Horrible company, DON'T GIVE THEM YOUR BUSINESS! !!! They do not respond to calls, leave you on hold, don't back their service, over charge and when they fail to do a good job they refuse to take res !!! They do not respond to calls, leave you on hold, don't back their service, over charge and when they fail to do a good job they refuse to take responsibility for it. Go to a reliable repairman and save yourself from being ripped off. More

Paul Bounds performance exceeded all expectations. His attention to detail and transparency throughout the entire process while my car was being repaired was the best I’ve ever experienced. Paul’s c His attention to detail and transparency throughout the entire process while my car was being repaired was the best I’ve ever experienced. Paul’s commitment to customer satisfaction is admirable. He went above and beyond to keep me well-informed and making sure I was truly satisfied before I left. I highly recommend visiting Paul for any service needs. More