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McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale - Service Center
Springdale, AR
217 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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217 Reviews of McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale - Service Center
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April 13, 2025
Came into town for my grandma funeral and my truck(2024 Dodge 2500 30,000 miles) started acting up so I limped into the dealership and asked them to run a diagnostic test and was told since I didn’t have a Dodge 2500 30,000 miles) started acting up so I limped into the dealership and asked them to run a diagnostic test and was told since I didn’t have an appointment they couldn’t help me and to take it down the road. They couldn’t take 2 min out of there day to run a test that takes seconds to do to let me know what was wrong with my vehicle while there were three employees just sitting around looking at each other. Worst customer service I’ve ever experienced in my life and do not recommend doing business with these people or that dealership!!!!!!!! More
by Georgecurtis1345
January 23, 2025
Took my car in for oil change & tire rotation. Was told would take an hour to hour 15 minutes. Went to check status at 1 hour 40 minutes and was told they had not even started because they locked Was told would take an hour to hour 15 minutes. Went to check status at 1 hour 40 minutes and was told they had not even started because they locked keys in car. xxxx poor service More
by tcatch
Employees Worked With
unknown
September 19, 2024
Service department has a huge lack of communication with customers. Service was not completed at promised time or the day after. I was charged more then agreed amount. I had to have my vehicle towed to ano customers. Service was not completed at promised time or the day after. I was charged more then agreed amount. I had to have my vehicle towed to another shop in pieces. Nathan even told me he wasn't going to release the vehicle to the tow truck I sent to pick up the vehicle. He was extremely rude and did not want to explain the diagnostic. Even though I paid for a diagnostic, I still don't know the cause of the pin to be burnt. See invoice sent. Also- why should I be charged over $3k for a small pin connector. Ridiculous! More
by Scott
July 05, 2024
I had my Ram 2500 in the shop for a minor repair and the technician Jerry had explained the issue and repair to me. I will be requesting him again for any of my future repairs. technician Jerry had explained the issue and repair to me. I will be requesting him again for any of my future repairs. More
by mrburton.hvac
Employees Worked With
Jerry Randolph
June 21, 2024
Toby is always extremely kind and informative when communicating my vehicle issues. While it’s not fun having to come in for vehicle issues, he does a great job of making what would be a stressful sit communicating my vehicle issues. While it’s not fun having to come in for vehicle issues, he does a great job of making what would be a stressful situation, a pleasant one. I appreciate the excellent customer service he provides. Thank you! More
by eaton077
Employees Worked With
Other Employees :
Miguel , Ronald Drymon, Toby Myers, Braxton Davis
February 06, 2024
Called to set a appointment. Confirm with Toby a date. On arrive I was never in the system, and claimed I was set in Bentonville location. Was shocked when I was able to name the Confirm with Toby a date. On arrive I was never in the system, and claimed I was set in Bentonville location. Was shocked when I was able to name the person who set the appointment. More
by TENGHER187
Employees Worked With
Toby Myers
November 17, 2023
The service manager was courteous and knowledgeable about my vehicle, he took the time with me and told me about everything they were going to do to my vehicle. my vehicle, he took the time with me and told me about everything they were going to do to my vehicle. More
by daryenwiles
Employees Worked With
Alex Andrade
