McLarty Daniel Buick GMC | Page 86

Great Experience with Ed Bayles As a whole it was a great experience. Ed Bayle's our sales person was great! I rate him 10 out of 10. We are from Colorado and the experience over ema As a whole it was a great experience. Ed Bayle's our sales person was great! I rate him 10 out of 10. We are from Colorado and the experience over email and the phone with Ed was excellent. No surprises it was seamless. He did a great job of explaining the features of the car and showing us how they worked. He helped us get things set up so an A + for ED. The other personnel at the dealership were great also. The only negative experience was when dealing with the finance guy. (I don't remember his name) He started off cordial, offered us several options for care plans and service warranties. When we declined the offers he tried again but we didn't feel the need for any of the plans, so we politely declined. That's the point it changed. His attitude changed abruptly. He became coarse with us, rude and blunt. Kind of like a baby pouting. Frankly it was insulting. If it hadn't been for my wife being in the room I would have called him out on it. I have been in sales for 30 years and I understand that he wanted to make the sale, but come on grow up. Anyway other then this one thing all went well. I will call Ed the next time we are looking for a vehicle but I will not work with this finance guy again. Sincerely Scott Pearcey More

Not legal off the lot I bought a 2015 Chevrolet Silverado from Everett. I drove it off the lot and on the way home my 2 year old daughter started saying ants.... there were I bought a 2015 Chevrolet Silverado from Everett. I drove it off the lot and on the way home my 2 year old daughter started saying ants.... there were ants EVERYWHERE under the carpet in the back seat, on the back seat, all over her..... we stopped and bought some ant killer spray. Sprayed it down and vacuumed as many as we could out of the pickup and continued towards home. Then it got dark and we realized we couldn’t see anything with the low beams on and hardly at all with high beams on. There were aftermarket headlights on the truck. After debating getting a room and going back to Benton to try get the problem resolved We decided to press on towards home with the fog lights on..... We live in Fort Collins Colorado so it was going to be a long drive. after getting home we thought we would be able to squash the problem once we called them. They sent us 200 check to remedy the problem. We bought head light housings for around 200 and installed them only to find that they too wouldn’t adjust up so we could see more than 20 feet. After we brought the truck to a Chevy dealership in Colorado they advised us to replace both head lights with GM product to make the issue right it was going to cost about 500 a piece. I called Everett again and they pretty much said they can’t do anything about it. They cant eat 1000 dollars to right a wrong that should have been corrected before even placing the vehicle on the ant infested lot. Makes me sick. More

Service Experience Too many issues to list, we have a 2009 GMC Acadia. Relaxed engine and still have issues..apparently GMC 3.6 engines are known for issues. the onl Too many issues to list, we have a 2009 GMC Acadia. Relaxed engine and still have issues..apparently GMC 3.6 engines are known for issues. the only person we will work with is Hoff in Service..He was the only one to communicate with us during the 4 months we kept having to take our car in. No other service advisor worked with us. More

A good experience Ask for Ed Bayles in sales to make your buying experience easy and pleasurable. He is the reason I buy at Everett Chevrolet. All of the people we deal Ask for Ed Bayles in sales to make your buying experience easy and pleasurable. He is the reason I buy at Everett Chevrolet. All of the people we dealt with were nice to us and we were treated with respect. More

Great work Josh! Josh was polite, HONEST, and we will be back here for our next purchase!!! Car was very clean, and a very reasonable price. Hard working crew all arou Josh was polite, HONEST, and we will be back here for our next purchase!!! Car was very clean, and a very reasonable price. Hard working crew all around. Saw only smiling faces! More

If you want a new car buying experience, this is the place! Mr. Tracy Everhart was my Sales Consultant and he was extremely professionally and down-to-earth. I, myself, was an experienced Car Sales Consultant a Mr. Tracy Everhart was my Sales Consultant and he was extremely professionally and down-to-earth. I, myself, was an experienced Car Sales Consultant and I believe that Mr. Tracy is the epitome of what a true Car Salesman should be. He actually cared! I went in with little to nothing and almost no hope of leaving with a vehicle only a more ruined credit score. Well that wasn't the case this day! My wife and I went in, went for a test drive sat down, and worked the deal. Just as simply said, moments later he came back with keys, thoroughly explained my documents and we were driving off the lot in our new used vehicle! The finance manager Justin Bradford is very transparent and cordial and staff blew me away as well. I feel as though Vanessa in customer care is an awesome person and she should be recognized for her impeccable customer service as well! IF YOU WANT A REDEFINED CAR BUYING EXPERIENCE I HIGHLY RECCOMEND THAT YOU GO TO TRACY EVERHART AT EVERETT BUICK GMC BENTONVILLE! Thank you Everett GMC Buick for lifting my spirits and making me happy! More

Our experience has been very congenial. We found Mark Jones to be very professional and congenial and helpful during out shopping and buying experience. We will contact him again upon our n We found Mark Jones to be very professional and congenial and helpful during out shopping and buying experience. We will contact him again upon our next buying experience. More

Best Dealership in NWA! I have purchased 4 New & 2 used vehicles from Everett Buick GMC and every time the buying experience gets better! No matter if your there for an oil I have purchased 4 New & 2 used vehicles from Everett Buick GMC and every time the buying experience gets better! No matter if your there for an oil change or purchasing a car, the staff are friendly and understand your time is valuable. They are SUPER in getting you a loaner if the wait is longer than anticipated if your servicing your vehicle. The facility is very clean and the waiting room is roomy. My children enjoy the complimentary Chick-fil-A/ donuts in the morning and the botttled water/soda available all day with the occasional cookies served. John Riggs is an exceptional Salesman and I suggest you ask for his expertise in purchasing a automobile but I'm sure all are very knowledgeable if he is unavailable if serving another customer. In my experience, you will not get a better deal anywhere else (trust me, I do my research) and you always feel appreciated at the closing of the deal as Thom (Manager) always makes sure he shakes your hand and thanks you for you're business. Talk about class👌. I will be looking forward for my next trade/purchase in the future! Thanks to everyone there at Everett Buick. GMC Bentonville!!! More

Great dealership! This was a positive experience from start to finish and we appreciate how they were willing to work with us! We love our new truck! This was a positive experience from start to finish and we appreciate how they were willing to work with us! We love our new truck! More

Awesome Experience We drove 1.5 hours to check out Everett's deals. Once arriving John Riggs helps us immediately and made our buying experience more than enjoyable! We We drove 1.5 hours to check out Everett's deals. Once arriving John Riggs helps us immediately and made our buying experience more than enjoyable! We will definitely be back to see John for future purchases! Thanks John! More