McKinney Dodge Chrysler Jeep RAM - Service Center

John Holtzclaw, service advisor, informed me about specials and cost saving discounts. He also gave me a discount card. Service is high quality-friendly, professional. specials and cost saving discounts. He also gave me a discount card. Service is high quality-friendly, professional. More

I own a 2010 Dodge Ram 2500. The paint is peeling off of the rear differential cover and starting to peel off of the front transfer case cover. The truck was purchased out of state, but I have had service the rear differential cover and starting to peel off of the front transfer case cover. The truck was purchased out of state, but I have had service done at McKinney Dodge several times on my previous Dodge. Paul Hostak and the Service Manager were very eager to make sure the problem was resolved. They replaced the rear differential cover, and repainted the front transfer case cover. They are always very friendly and go out of their way to please their customers. I will continue to recommend McKinney Dodge to others. More

I have been to many different Chrysler dealer service shops over the years throughout upstate South Carolina and in Georgia. This was by far my best experience. John was extremely professional, knowled shops over the years throughout upstate South Carolina and in Georgia. This was by far my best experience. John was extremely professional, knowledgeable, capable, prompt and courteous. Other dealerships had trouble addressing certain issues or could not answer my questions. John resolved all my car problems and knew how to answer all my questions. I will definitely make McKinney the only place I go for service from now on. More

Paul is in the Service Dept. Whenever I call for an oil change or other problem, he accommodats MY schedule. Friendly, knowledgeable, courteous and when a problem is detected, he works within my financial change or other problem, he accommodats MY schedule. Friendly, knowledgeable, courteous and when a problem is detected, he works within my financial range and timing if possible. Always a smile and positive greeting. More

I ALWAYS enjoy my visits to the service department at McKinney Automotive! My wife has fun in her Mazda Miata and I appreciate the care the service department gives her car. Today John Holtzclaw was my McKinney Automotive! My wife has fun in her Mazda Miata and I appreciate the care the service department gives her car. Today John Holtzclaw was my service advisor and know he will make sure my wife's car is serviced properly. I am comfortable sending her out into the world in a well made car that I know is service correctly and she will not experience a problem. She understands that gas makes the car go and that is all she thanks about. You and I know it takes a lot more to keep it going - thank you for helping me keep her on the road safely. More

My husband and I have bought three vehicles from Mckinney Dodge and they have always been a pleasure to work with. From the sales people, to the service advisors we haven't met an unfriendly person yet. We h Dodge and they have always been a pleasure to work with. From the sales people, to the service advisors we haven't met an unfriendly person yet. We highly recommend Mckinney Dodge to all of our friends and family. More

McKinney's professional service is second to none. They both value and care about their customers needs, thus creating repeat business. Above all, they never fail to give a smile. Kudos to Paul Hosta both value and care about their customers needs, thus creating repeat business. Above all, they never fail to give a smile. Kudos to Paul Hostak and Billy Paige! More

I bought my Mazda from McKinney in 2008 and have only had it serviced by McKinney. The service department is outstanding! In the past, I have always used dealerships to service my vehicles & was always confu it serviced by McKinney. The service department is outstanding! In the past, I have always used dealerships to service my vehicles & was always confused by the different colors & teams. I was so tired of leaving more confused about my vehicle! Not at McKinney! Every person there calls me by my name & is very helpful, friendly and explains my vehicle to me in a way even I can understand! :) I am wanting to trade in for a bigger vehicle & will definitely be buying at McKinney and I am so completely happy with the service department! More

My wife and I were on vacation from Florida in South Carolina when I started having car problems with my 2006 Dodge Durango. Took it into the McKinney dealership on Saturday morning. Met by Service Writ Carolina when I started having car problems with my 2006 Dodge Durango. Took it into the McKinney dealership on Saturday morning. Met by Service Writer Kevin Soroka. First impression - friendly, courteous, very clean looking service area. My car was promptly taken into the service area for diagnostics. Findings turned out to be the water pump. Was given an estimate for both repair time and cost. Kevin then offered a loaner car so my wife and I could go to breakfast while repairs were being made. Incredible! You would never find that type service in the Orlando area. Repairs were made ahead of time and within the cost estimate provided. What a wonderful experience. The dealership, specifically, Kevin Soroka turned what could have been a very unpleasant experience on the road into a non event. Having worked in the service industry for 40 years, I must admit that this was probably one of the best, if not the best, customer service experiences I've ever had. A great dealership, with quality, customer service oriented employees. My wife and I would hope that this survey will be reviewed by management at McKinney Dodge and that Kevin Soroka will receive the credit he is due. Outstanding customer service!! More

They provided excellent customer service for our oil change appointment and got me in and out in an effecient manner. I would definitely recommend them again and I will be returning for service. change appointment and got me in and out in an effecient manner. I would definitely recommend them again and I will be returning for service. More