Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McKinney Buick GMC
Mckinney, TX
724 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 724 reviews
October 17, 2012
My wife and I drove Volvos for more than 25 years. We were about to purchase another one and while at the Volvo dealership our 13-year old granddaughter watched a TV ad for a GMC Terrain. She begged us were about to purchase another one and while at the Volvo dealership our 13-year old granddaughter watched a TV ad for a GMC Terrain. She begged us to go and look at one. As they say, the rest is history. We purchased a Terrain at McKinney Buick GMC and have fallen in love not only with the SUV but with the dealership as well. From the very beginning we have been treated like royalty every time we visit for maintenance and other services. Invariably, no matter whom we deal with, from management to service guys to cashiers, we always leave the place totally satisfied. In fact, my wife now says that we'd better forget about Volvos. I am a retired Army Colonel, but ln our household she is a General. This dealership is for the long haul! More
by rickcar1
Employees Worked With
Johnny Vines
September 28, 2012
The experience was great!! My first visit was by myself and Jason took the time to show me around and answer all my questions. For us, it took a few more visits to see him to finalize everything due to our and Jason took the time to show me around and answer all my questions. For us, it took a few more visits to see him to finalize everything due to our schedules but Jason was always prompt answering emails and phone calls. On the evening we were doing our paperwork we worked with Ryan in financing, he was very helpful and informative. Thank you!! More
by laura08
Employees Worked With
Jason Alda and Ryan
September 13, 2012
Had a wonderful experience with the Sales people. My Had a wonderful experience with the Sales people. My only issue was the amount of time I had to wait on the vehicle to be inspected and detailed aft Had a wonderful experience with the Sales people. My only issue was the amount of time I had to wait on the vehicle to be inspected and detailed afterwards. I believe it took to long. My salesman, William, went up and beyond than expected. I very polite gentleman who stayed calm even after I got upset with the detail crew. (I am not a very patient woman!!) I would refer anyone I knew looking for a vehicle to this location. Thank you for all your help & patience! More
by nenochs
Employees Worked With
William Tift
September 12, 2012
Stay away from McKinney Buick GMC!!! They lie, take your trade in sell it, take your money, but they don't provide you with the new car that you signed the contract for!!! We are out our trade in, $1,200 a trade in sell it, take your money, but they don't provide you with the new car that you signed the contract for!!! We are out our trade in, $1,200 and we have NO vehicle!!! We have spend days with them trying to lease a vehicle because no one at the dealership knows what is going on. Stay away from McKinney Buck GMC!! More
by donald.smith.5895
Employees Worked With
Jose Malpieca
September 06, 2012
Rodney is always very friendly. I have been very pleased with the service and attention given to my vehicle. Rodney is always there for me when I have a problem or questions about my car. with the service and attention given to my vehicle. Rodney is always there for me when I have a problem or questions about my car. More
by tracy.serramckee
Employees Worked With
Rodney
September 05, 2012
Best customer service by far! Rodney and Tracey have gone above and beyond EVERY time I have been to McKinney Buick GMC! I appreciate both of them more than words can express! I would recommend this dealersh above and beyond EVERY time I have been to McKinney Buick GMC! I appreciate both of them more than words can express! I would recommend this dealership and the service department to anyone and everyone! More
by Ajhumble
Employees Worked With
Rodney and Tracey
August 29, 2012
Service was scheduled as promised and a reminder was e-mailed to me. Trk was cleaned and detailed as promised. Prompt attention. Dealer called me when ready to pickup. e-mailed to me. Trk was cleaned and detailed as promised. Prompt attention. Dealer called me when ready to pickup. More
by sammaxson
Employees Worked With
Chip Ruckell
August 24, 2012
These guys made me feel like a queen: they were very kind, and I know I had the best salesmen William Tift. He worked along side with Mike Horton, and I got everything I wanted and a great deal with the kind, and I know I had the best salesmen William Tift. He worked along side with Mike Horton, and I got everything I wanted and a great deal with the help of Mike Smitty, and what Dealership gives you a trip for 2- on a Cruise, that"s right I get to stay 3days, 2nights,hotel . and round trip airline tickets. If you can beat this experience pleased let me know. Don"t forget the best people in car sales Mike,Mike, and Mr.William Tift More
by tonibraden
Employees Worked With
William Tift:Mike Horton:Mike Smitty, Mike Horton
August 08, 2012
Thank you for reapplying the Zak Tek and the full detail wash on my Terrain. AS always they did a great job and thank you for the refreshments. Melissa Flanagan wash on my Terrain. AS always they did a great job and thank you for the refreshments. Melissa Flanagan More
by Melissa Flanagan
Employees Worked With
Rodney @ McKinney location
August 04, 2012
I brought the truck in for a oil change. Come to find out I did not have a service adviser and no one ever came and gave me an update on what was going on. I had to finally ask what was taking so long. out I did not have a service adviser and no one ever came and gave me an update on what was going on. I had to finally ask what was taking so long. I was told that it was too hot for the workers and that were working slow. I understand that it is very hot outside but I sat and waited for 3 hours for an oil change, we didn't get a car was because they said they were too backed up to do it. No one could tell me why it took 3 hours for an oil change, I was not happy when I left. More
by kristinperkins
Employees Worked With
no one
